ABOUT US:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Santa Barbara, CA. Our team is located in the heart of downtown Santa Barbara. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.

WHAT YOU’LL DO:

LM Envision, LogicMonitor’s leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the seventh year in a row!
We are seeking a skilled Associate Site Reliability Engineer to ensure the seamless operation of our mission-critical systems. As a key member of the Platform Operations team, you will automate processes, streamline workflows, and enhance product performance to drive efficiency and reliability across LM’s infrastructure.
In this role, you will continuously optimize system operations, sharpen your expertise in Site Reliability Engineering, and play a pivotal role in maintaining and improving platform scalability. This is a unique opportunity to make your mark by driving innovation and ensuring the resilience of LogicMonitor’s infrastructure.

HERE’S A CLOSER LOOK AT THIS KEY ROLE:

• Automate infrastructure maintenance and deployments by writing code to enhance efficiency and reliability.
• Ensure uptime and service reliability, implementing improvements to optimize LogicMonitor’s SaaS platform.
• Maintain security compliance, enforcing best practices across platform operations.
• Collaborate cross-functionally with developers and senior engineers to support operational and architectural enhancements.
• Create and maintain documentation and detailed Runbooks to streamline workflows and knowledge sharing.
• Develop deep product expertise, gaining a strong understanding of all aspects of the LogicMonitor platform.

What You’ll Need:

• Bachelor’s degree or 2–3 years of relevant experience
• Proficiency in Linux and container orchestration systems, with a desire to learn more.
• Experience programming in Golang, Java, Python, or Shell
• Familiarity with source code management tools such as Git.
• Proven track record of successfully completing projects, demonstrating initiative and problem-solving skills.
• Ability to work on-site in the Santa Barbara office at least two days per week.

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Anticipated Application Close Date: 6/1/2025