Company Profile: Rittal LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT modular enclosures and accessories, including high efficiency and high-density climate control systems for industrial, data center, outdoor and edge applications. Rittal offers comprehensive solutions for IT deployments across a broad range of installation locations from the Factory Floor Edge to the Hyperscale data center.

POSITION SUMMARY:

The Associate Solution Sales Architect will be responsible for evaluating an organization’s technical needs and determining how Rittal can support those needs by leveraging hardware, software, or infrastructure to provide the complete solution. Provide technical directions to customers and internal staff in the analysis, design and development of solutions for customers. Accountable for the technical validity and compatibility of solutions based on the customer requirements and desired business outcomes. The Associate SSA will establish and maintain an effective relationship with customers, through consultation and partnership selling activities (presentation of products, services, and programs) and a comprehensive understanding of all IT Rack, Power, Monitoring, and Climate Control solution needs.

Primary Activities/Duties:

• Associate SSA will support technical discovery discussions with the Channel partner and End User and develop business solutions that will meet requirements and solve problems.
• Support the field sales team at identified targeted accounts, including both new and existing customers, with:
• Technical application support.
• Analyze customer needs and requirements and illustrate how company solutions can provide value and support their organization.
• Provide technical documentation for the solution, including bill of materials, proposals and submittals, RFP responses, presentations, and detailed specifications.
• Support rack, power, monitoring, and HVAC/climate control sales efforts by providing guidance, product/solution recommendations, and technical calculations.
• Maintains records of all customer engagements and collaborate with Sales and Management to make sure we are on track to secure wins on all projects.
• Detail-oriented business professional with outstanding organizational skills.
• Coordinate customer configured projects and collaborate with internal cross-functional teams to complete projects
• Maintain reference design packages.
• Communicate market trends/requirements to product management.
• Other duties as assigned.
• Travel expected 25%.

Knowledge & Experience:

• Bachelor’s Degree in Mechanical, Electrical, Industrial Engineering or equivalent experience.
• 1-3 years of relevant experience, preferably IT Infrastructure and Facility design.
• Experience with data center products and solutions preferred.
• Possess an aptitude for sales, including the skills and ability to sell.
• Ability to create CAD drawings and product specifications is preferred.
• Working knowledge of Microsoft Office.
• Experience utilizing Customer Relationship Management tools is preferred.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.
This option is reserved for individuals who require accommodation due to a disability.
Rittal LLC is proud to be an affirmative action/equal opportunity employer. EOE, including Disability/Vets.
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• Associate SSA will support technical discovery discussions with the Channel partner and End User and develop business solutions that will meet requirements and solve problems.
• Support the field sales team at identified targeted accounts, including both new and existing customers, with:
• Technical application support.
• Analyze customer needs and requirements and illustrate how company solutions can provide value and support their organization.
• Provide technical documentation for the solution, including bill of materials, proposals and submittals, RFP responses, presentations, and detailed specifications.
• Support rack, power, monitoring, and HVAC/climate control sales efforts by providing guidance, product/solution recommendations, and technical calculations.
• Maintains records of all customer engagements and collaborate with Sales and Management to make sure we are on track to secure wins on all projects.
• Detail-oriented business professional with outstanding organizational skills.
• Coordinate customer configured projects and collaborate with internal cross-functional teams to complete projects
• Maintain reference design packages.
• Communicate market trends/requirements to product management.
• Other duties as assigned.
• Travel expected 25%