Associate Specialist, ServiceNow Tester at Merck Sharp & Dohme Corp. /Netherlands

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow GRC, Integrated Risk Management, AutomatePro for ServiceNow, Automated Testing Tools, Functional Testing, Regression Testing, Integration Testing, Test Case Development, Defect Tracking, Scrum, Agile, Jira, Debugging, Problem-Solving, Communication, ITSM

Industry

Pharmaceutical Manufacturing

Description

Job Description Associate Specialist, ServiceNow Tester The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview IT Governance Risk and Compliance (GRC) is an essential component of our IT organization, providing support to our Pharmaceutical Research, Supply Chain, and Marketing organizations. Our goal is to radically simplify compliance and risk management, by taking a user-centric approach leveraging automation and self-service. As a Tester supporting the development team, you will be responsible for helping ensure the quality of the solutions we are building leveraging our ServiceNow platform. This role involves working closely with developers, analysts, and other stakeholders to identify and resolve issues, helping ensure our business requirements are met and delivering value to the organization. The ideal candidate will have a strong background in software testing and quality assurance, hands-on experience with ServiceNow and familiarity with test automation tools. Experience : 2 years to 5 years Primary Skills : ServiceNow GRC / Integrated Risk Management module, AutomatePro for ServiceNow, automated testing tools and frameworks Responsibilities Perform functional, regression, and integration testing on ServiceNow applications Develop and execute test cases, scripts, and plans based on business requirements Identify, document, and track defects Collaborate with developers and business stakeholders to understand application functionality and resolve issues Participate in test planning and strategy meetings. Provide regular updates on testing progress and issues to the team Stay current with latest ServiceNow updates and test methodologies to recommend and drive process improvements What we need Basic understanding of ServiceNow platform functionality and core modules (e.g., ITSM). Proficiency in developing, managing and executing test cases Excellent problem-solving and debugging skills Team player with strong written and verbal communication skills Familiarity with Scrum and Agile development processes Preferred Experience and skills Hands-on experience with the ServiceNow GRC / Integrated Risk Management module Pharma background or experience in an other highly regulated industry Familiarity with automated testing tools and frameworks. Experience using AutomatePro for ServiceNow Using Jira to manage development and testing activities You will learn How to make a difference in health care through digital products that users love Join a diverse team of passionate professionals in a flexible, international environment Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who we are: We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for: Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2026 Required Skills: Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, System Integration, Testing Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 03/9/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

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Responsibilities

The role involves performing functional, regression, and integration testing on ServiceNow applications, developing and executing test cases based on business requirements, and collaborating with developers to identify and resolve defects. Responsibilities also include participating in test planning, providing progress updates, and staying current with ServiceNow updates to drive process improvements.