Associate Supervisor, Data Centre Operations at Oversea Chinese Banking Corp

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Centre Operations, IT Operations, Infrastructure Support, Coding, Automation, Compliance, Process Improvement, Monitoring Tools, Reporting Dashboards, Coordination Skills, Attention to Detail, Leadership, Shift Management, Regulatory Standards, Facilities Management, Problem Solving

Industry

Banking

Description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why Join Join a mission-critical environment where every shift makes a difference. As part of our Data Centre Operations team, you will gain end-to-end exposure to banking-grade infrastructure, compliance frameworks, and transformation initiatives. This role offers a clear growth path from frontline operations into leadership, with opportunities to apply automation and coding skills to modernise how data centre operations are executed day-to-day. How you succeed The Associate Supervisor plays a key role in day-to-day Level 1 (L1) data centre operations, making sure our operator team runs smoothly, and all tasks are completed accurately, on time, and to standard. Acting as the first escalation point on the DC floor, you’ll also have the chance to shape how we work — contributing ideas, process improvements, and automation initiatives. This is a role for someone who is driven to deliver, attentive to detail, confident working independently, and excited to grow into future leadership. What you do Lead DC Operators in executing shift activities, driving completion of all tasks to standard and within schedule. Enforce adherence to SOPs and compliance and regulatory requirements. Act as first escalation point for L1 incidents; coordinate response and escalate to L2/L3 where needed. Ensure quality of shift handovers, daily records, and process documentation. Work closely with management to highlight operational gaps, propose fixes, and support compliance reporting. Drive transformation by identifying opportunities to automate L1 processes, applying coding skills to improve reporting, monitoring, and efficiency. Support deployment of monitoring tools and reporting dashboards. Who you are Degree in Engineering, Information Technology, or related discipline. 1–3 years’ experience in IT operations, infrastructure support, or data centre environment (internships considered). Proficiency in coding and automation. Foundational understanding of data centre operational processes. Familiarity with regulatory/audit standards Strong coordination and enforcement skills; able to drive operator execution. Willingness to work in a 24x7 shift environment. Facilities management knowledge specific to data centres (power, cooling, fire suppression) is an added advantage. Who we are As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. What we offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.

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Responsibilities

The Associate Supervisor leads the Data Centre Operators in executing shift activities, ensuring all tasks are completed accurately and on time. They act as the first escalation point for incidents and drive process improvements and automation initiatives.