Associate Support Consultant at Fusion5
Melbourne, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 25

Salary

0.0

Posted On

16 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description
  • Are you passionate about customer service?
  • Are you a self motivated, driven individual with lots of energy?
  • Do you have the passion to succeed?
  • Are you passionate about customer service?
  • Are you a self motivated, driven individual with lots of energy?
  • Do you have the passion to succeed?
  • Have you always wanted to work for an exciting and dynamic IT company?
    Fusion5 is offering an amazing opportunity to join our team based in Melbourne as an Associate Support Consultant. This is a chance for someone who has a passion for customer service and loves to investigate and solve problems to join our team and kick start a new exciting career.

OUR IDEAL CANDIDATE IS SOMEONE WHO:

  • may have just graduated or has been working in a support or customer service capacity in your existing role
  • has a thirst for knowledge and can quickly learn new systems
  • is interested in the business processes/functions enabled by HRIS solutions including:


    • Payroll



      • Time & Attendance



        • Employee Self Service



          • HR

          • is energetic, enthusiastic, and actively seeking to take on a challenge
          • has strong problem-solving skills with the ability to diagnose and analyse customer issues and requests
          • has a strong customer service focus
          • is excellent at communicating with people, both in writing and verbally
          • has the ability to multitask and think on their feet.

          WHY FUSION5?

          • Individual Performance and Development Plans
          • Company bonus scheme
          • Birthday leave
          • Flexible working Arrangements
          • Volunteer day
          • Free annual flu vaccinations
          • Regular social occasions at all our offices
          • Staff referral program
          • Environmentally Responsible Practices
          • Plus more..
            Ready to go beyond ‘siloed’ software and disconnected data to have an integrated IT engine driving your business into the future? Let’s make it happen. Welcome to Fusion5 – your technology Transformation Partner. With equal measures of strategic nous and innovative pragmatism, our proven systems integration expertise helps businesses all over Australasia unlock more from their tech investments.
            How to apply We need somebody confident and ready to go as soon as they start at our Melbourne Office. If you’re that person, send us your details by clicking the Apply Now button below. Your cover letter should address the points listed above (‘What you’ll do’ and ‘We’re looking for someone who’). We can’t wait to hear from you
          Responsibilities

          In this role you’ll be part of a team of people who deliver high quality service and solutions for a varied and exciting range of clients. This role will involve working with exciting new and leading Human Capital Management applications and provides an excellent opportunity to grow an amazing career in the IT industry.
          This role will suit an individual who enjoys engaging and interacting with customers on a day to day basis. You will be responsible for working through customer issues, answering queries, testing releases, and liaising with customers and other consultants to determine resolution or improvement.
          It is a varied role where no two days are the same and will require you to make quick yet well-founded decisions. The role will allow you to work closely with a wide range of companies in a wide range of industries.

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