Associate Support & Sales Associate at SD WHEEL CORP

Wrightstown, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Communication, Relationship Building, Multitasking, Prioritizing, Google Drive, Office, Helpscout, Hubspot, AWS, Netsuite, Gmail, Elites, Aircall, Industry Knowledge

Industry

Motor Vehicle Manufacturing

Description

Description Job Description SD Wheel Wholesale needs to increase team members to balance the workload in order to complete objectives to hit sales targets. This position will assist in taking care of existing customers; before and after the sale, prospecting for new business, and increasing overall account value. Requirements Job Duties Responsible for inbound - outbound CS calls Answer emailed customer service inquiries Be responsible for IRT and Returns work Process credit memos for Wholesale customers Assist with answering wholesale questions, giving quotes and taking orders Process new applications Enter Terms orders from customers Knowledge, Skills, and Abilities Proficiency in using Google Drive, Office Ability to navigate and search- Helpscout, Hubspot, AWS, Netsuite, Gmail, Elites, Aircall Have Industry and fitment knowledge related to wheels, tires, suspension, and accessories. Must be fluent in using the quote page for creating orders and making quotes Ability to follow up quickly and build trust with customers. Be able to sell the program and overcome objections to prospective customers. Strong communication and relationship building skills. Strong multitasking and prioritizing skills Minimum Requirements Education High School Graduate or General Education Degree required Associate Degree in Business Administration preferred Experience 1-3 years of customer service experience 1-3 year commercial/B2B sales/customer service experience 1-3 years of sales experience, preferred Previous coaching/training experience, preferred Automotive industry market knowledge, preferred Wheels/Tires product knowledge, preferred Position Type/Expected Hours This is a full-time position, Monday through Friday serving as primary work week. As required to support the needs of the business; weekend work hours may additionally be required with the team. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. SD Wheel is an Equal Opportunity Employer and does not make employment decisions on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other characteristics protected by law.

Responsibilities

The Associate Support & Sales Associate will assist in taking care of existing customers and prospecting for new business. This role involves handling customer service calls, processing orders, and increasing overall account value.