Associate Technical Support Analyst Intern - Foster City at Visa

Foster City, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

35.0

Posted On

21 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Project Management, Analytical Skills, Problem Solving, Time Management, Presentation Skills, Organization Skills, Microsoft Tools, Agile Methodologies, Team Collaboration, Customer Service, Stakeholder Engagement, Budget Management, Technical Understanding, Documentation, Risk Management

Industry

IT Services and IT Consulting

Description

Company Description As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers. You're an Individual. We're the team for you. Together, let's transform the way the world pays. Job Description Visa’s Internship Program provides an immersive, 12-week journey where you’ll work on impactful projects that drive Visa’s mission forward. As a Visa intern, you’ll build valuable connections across the organization, sharpen your communication and business acumen, and gain hands-on experience in a dynamic, global environment. Throughout the program, you’ll have exclusive access to interactive workshops and learning sessions designed to deepen your expertise, expand your industry knowledge, and elevate your professional skillset. You won’t just be learning, you’ll be contributing, collaborating, and innovating every step of the way. In addition to professional development, you’ll enjoy a variety of intern social events that foster community, connection, and fun throughout the summer. The experience culminates in an exciting final presentation, where you’ll showcase your project achievements, share key insights, and present your recommendations to Visa’s leaders and stakeholders. This is your chance to demonstrate your business impact, highlight your personal growth, and align your work with Visa’s vision for the future. At its core, Visa is a payments network that connects consumers and merchants with financial institutions. At the heart of our brand promise is VisaNet, of which the main components are authorization, clearing and settlement and dispute resolution systems. Payment Products Development (PPD) is the Visa technology organization with responsibility for maintaining and enhancing VisaNet to meet current and future market needs. We develop and manage end-to-end technology solutions that deliver reliable, scalable, and secure financial transaction processing services to Visa’s clients. This position will lead projects in PPD, ensuring the delivery of regional and global solutions, as driven by the business. The position works with technical staff, business partners and senior management across organizational boundaries to obtain resources, schedule work activities and coordinate all areas to successfully complete project deliverables. Responsibilities Work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce Project Charters and other documentation needed for funding approvals Plan and coordinate delivery of small-scale projects that span multiple organizations Set clear expectations with business partners to provide transparency into project initiation activities, and manage day-to-day interaction during project execution and delivery Perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines Proactively identify, manage, and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments Provide customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly Achieve project goals by engaging effectively with stakeholders, including enterprise architects and strategists, technical subject matter experts, business partners, Visa senior management, technology vendors, and financial institutions and strategic partners, as needed Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are effectively controlled Take initiative to exhaust all avenues to resolve issues/problems before involving management escalation Qualifications Basic Qualifications Pursuing a Bachelor's degree, graduating December 2026 – August 2027 Strong communication skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communication, and communication that demonstrate professional judgment. Preferred Qualifications Understanding of the Software Development Lifecycle Knowledge of Project and Release Management principles include Agile methodologies Excellent time management, communication, presentation, and organization skills Proficiency in the use of Microsoft tools (SharePoint, Word, Excel, PowerPoint, Project, MS Teams) Exposure to tools like Tableau, JIRA, Confluence, Wiki, or similar tools/technologies Ability to work independently, yet seamlessly integrate activities and collaborate effectively within a program team and across other organizations Solid analytical and problem-solving skills, ability to think strategically Highly driven, resourceful and results oriented Good team player and excellent interpersonal skills Demonstrated ability to lead and navigate through ambiguity Additional Information U.S. APPLICANTS ONLY: The estimated hourly range for a new hire into this position is $30 to $35/hr which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered. Work Hours: Varies upon the needs of the department This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Responsibilities

The intern will work with business and technology experts to assess requirements and define project scopes. They will also manage project planning, scheduling, and communication with stakeholders to ensure successful project delivery.