Valence has built the first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we’re not just talking about the future of work – we’re actively shaping it.
From your first interaction with us, you’ll notice we’re different. By working here you won’t just implement solutions for our clients; you’ll be helping to architect the future of leadership in the age of generative AI. And we’ll be honest – this is not for everyone. But for those with an insatiable desire to work fast on complex, unsolved challenges with some of the best talent in tech, this could be the career-defining opportunity you’ve been waiting for.

THE ROLE

This role will join our growing Client Solutions team to deliver consistent, high-quality coaching sessions and webinars that routinely generate positive participant feedback, while maintaining efficient operations in support of the broader CS team. Through excellent customer service, you will build and nurture strong relationships with European clients, actively contributing to the successful expansion of our presence in the European market.

WHAT YOU’LL DO

• Coaching & Webinar Delivery (70-80% of time)
• Deliver 15-20 structured coaching sessions linked to our B2B Saas product (Team Tools), per week
• Lead webinars training sessions on both our products, Team Tools and AI Coaching
• Provide follow-up support and resources to participants
• Maintain high satisfaction scores and engagement rates

Program Operations (20-30% of time)

• Manage team operations needs
• Track and monitor call, webinar, and training metrics
• Create and customize training materials for users