Location Designation: Hybrid - 3 days per quarter
Our New York Life culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.
As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.
You are our future, and we commit to investing in you accordingly.
As part of Technology, you’ll have the opportunity to contribute to groundbreaking initiatives that shape New York Life’s digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company’s success.
We are seeking a motivated individual to join our team as a Varicent Sales Performance Management (SPM) / Incentive Compensation Management (ICM) Administrator and Developer. In this role, you will be responsible for managing, configuring, and enhancing the Varicent SPM software application to ensure efficient commission processing and reporting. You will also work collaboratively with cross-functional teams to deliver reliable, scalable solutions that streamline processes, improve cycle times, and ensure accuracy. This position provides a unique opportunity to drive innovation and contribute to process improvement initiatives within the organization.

PREFERRED SKILLS:

• Proficiency in Agile development methodologies and participation in Agile ceremonies.
• Strong analytical and problem-solving skills with a focus on process optimization.
• Experience in the insurance domain, with an understanding of insurance terminology, particularly in Life Insurance.
• Prior experience in business analysis and technical documentation for Varicent ICM projects.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Ability to manage multiple priorities and deliver high-quality results under tight deadlines.
  

  LI-TL2

• Support the administration and maintenance of the Varicent SPM commission software application.
• Configure the application to meet business requirements, including enhancements, optimizations, and bug fixes.
• Manage the full software development life cycle, including requirements gathering, solution design, development, testing, deployment, integration, and documentation.
• Collaborate with cross-functional teams to develop solutions that eliminate manual processes, improve efficiency, and ensure accurate results.
• Create and publish dynamic dashboards and reports for commission insights and performance tracking.
• Troubleshoot and resolve complex technical issues to maintain system reliability.
• Contribute to process improvement initiatives by identifying opportunities for optimization and automation.