Associate Vendor Operations at Delivery Hero

Salmiya, Hawalli Governorate, Kuwait -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vendor Operations, Operations Management Support, Vendor Onboarding, Catalog Creation, Assortment Accuracy, Inventory Management, Price Updates, Performance Monitoring, Issue Resolution, Vendor Training, Technical Support, Process Compliance, Data Analysis, Communication Skills, Logical Thinking, Organizational Skills

Industry

technology;Information and Internet

Description

Company Description talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Role Summary Responsible for the day-to-day activities and supporting the local Operations Manager in the execution of priorities and tasks. Main point of contact for vendors ensuring any changes, issues or requests are completed and tracked. What’s On Your Plate? Support the local Ops Manager & (key) account managers to improve operational metrics & setting vendors up for success. Own new vendor onboarding processes include scanning inventory for catalog creation & ensuring 100% accuracy and completion of assortment information setting up branches across platforms & setting up opening hours. Actioning vendor changes i.e. opening hours, contact numbers, assortment. Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalog, price changes etc.) Responsible for updating vendors assortment catalog and integrations process for assortment, inventory management & price updates. Daily review of performance & monitoring of inventory / price updates, identifying any issues and resolving to ensure correct availability & prices. Regularly reviewing vendors assortment looking at orders generated & top out of stock worst offenders, sharing reports with the local ops manager Responsible for ensuring vendors have the right training, tools (devices etc.) and processes in place ensuring local tracking, implementation, and vendor compliance. Vendors point of contact for any technical or process issues, creating incident tickets / providing guidance / solutions immediately. Collaborate with other VCs within the market and across the region for best practices and lessons learned. Ability to carry out daily checks with limited support, ensuring all local processes are followed and completed. Qualifications What Did We Order? Bachelor’s degree Minimum 3 years of experience in a similar role Able to analyse data. Arabic is a must. Excellent verbal and written communication skills Ability to think logically and strategically. Committed to your own performance and development. Effective organizational skills Basic - Intermediate skills in excel. Ability to work as part of a fast-growing team and be a team player.

Responsibilities

The role involves supporting the local Operations Manager with daily activities, acting as the main point of contact for vendors regarding changes, issues, and requests. Key duties include managing new vendor onboarding, ensuring catalog accuracy, actioning vendor updates, and monitoring inventory and price integrity.