Associate Vendor Operations at Delivery Hero

Salmiya, Hawalli Governorate, Kuwait -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vendor Onboarding, Data Analysis, Catalog Management, Inventory Management, Operational Metrics, Excel, Communication Skills, Strategic Thinking, Organizational Skills, Arabic Language, Technical Troubleshooting, Vendor Compliance

Industry

technology;Information and Internet

Description

Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Role Summary Responsible for the day-to-day activities and supporting the local Operations Manager in the execution of priorities and tasks. Main point of contact for vendors ensuring any changes, issues or requests are completed and tracked. What’s On Your Plate? Support the local Ops Manager & (key) account managers to improve operational metrics & setting vendors up for success. Own new vendor onboarding processes include scanning inventory for catalog creation & ensuring 100% accuracy and completion of assortment information setting up branches across platforms & setting up opening hours. Actioning vendor changes i.e. opening hours, contact numbers, assortment. Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalog, price changes etc.) Responsible for updating vendors assortment catalog and integrations process for assortment, inventory management & price updates. Daily review of performance & monitoring of inventory / price updates, identifying any issues and resolving to ensure correct availability & prices. Regularly reviewing vendors assortment looking at orders generated & top out of stock worst offenders, sharing reports with the local ops manager Responsible for ensuring vendors have the right training, tools (devices etc.) and processes in place ensuring local tracking, implementation, and vendor compliance. Vendors point of contact for any technical or process issues, creating incident tickets / providing guidance / solutions immediately. Collaborate with other VCs within the market and across the region for best practices and lessons learned. Ability to carry out daily checks with limited support, ensuring all local processes are followed and completed. Qualifications What Did We Order? Bachelor’s degree Minimum 3 years of experience in a similar role Able to analyse data. Arabic is a must. Excellent verbal and written communication skills Ability to think logically and strategically. Committed to your own performance and development. Effective organizational skills Basic - Intermediate skills in excel. Ability to work as part of a fast-growing team and be a team player.

Responsibilities

The role is responsible for day-to-day vendor operations, including onboarding, catalog accuracy, and managing assortment and price updates. It serves as the primary point of contact for vendors to resolve technical issues and ensure operational compliance.