JOB DESCRIPTION:

As the Associate Vice President (AVP) of Learning Solution Architects you will be responsible for shaping the future of enterprise learning. You will provide strategic leadership in developing innovative learning solutions that lead to the end-to-end creation, execution and documentation (including communication, reporting and socialization) of long term/ multi-year learning strategies and roadmaps based on business priorities, transformations and the enterprise Talent Strategy.
This leadership role requires a visionary individual who can seamlessly bridge strategic objectives with actionable learning solutions, ensuring that all programs are closely aligned with both immediate business needs and the enterprise’s overarching talent strategy. The Associate Vice President acts as a catalyst for transformation, fostering a culture of continuous improvement and innovation within the learning architecture. By championing collaborative efforts across cross-functional teams and leveraging data-driven insights, this leader ensures that the organization remains agile and responsive to evolving industry trends and workforce demands.

Depth & Scope:

• Provides management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Leads team of Learning Solution Architects to develop long-term learning strategies, plans, and roadmaps for assigned portfolios and capabilities, ensuring alignment with business skill requirements and delivering an excellent learner experience for all Customer Facing Business Segments (Branch Banking, North American Customer Operations)
• Develops learning plans and provides input to evolving enterprise learning strategies and priorities, consistent with business objectives, and Human Resources strategic imperatives, and recognizing emerging trends in the workforce and workplace
• Works in close partnership with Talent Management as well as HR Business Partners to gain a good understanding of business requirements, strategies and learning needs. Implements learning solutions in response to the business need by either leveraging existing Enterprise products or developing new ones. Monitors implementation and sustains desired objectives through clearly established success metrics
• Partners with L&D COE leaders to influence blended learning approaches for development/delivery/maintenance of a wide variety of learning and development solutions, programs and tools aligned to business/HR objectives and talent management strategy
• Accountable for overseeing a significant learning budget funded by business segments, ensuring that investment in learning deliverables are strategically aligned with enterprise priorities and drive measurable impact on workforce capability, performance and long-term talent growth.
• Leads the management of multiple vendor partnerships, negotiating contracts and pricing to optimize value, achieve cost efficiencies, and support business budget objectives while enabling scalable learning solutions that adapt to organizational transformations.
• Collaborate with internal L&D stakeholders to ensure appropriate staffing and resourcing is available to deliver annual learning strategies.
• Provides expertise to business segment Executives on emerging learning initiatives, best practices and/or available industry options (e.g. formal and informal training, a variety of delivery models, use of on-the-job experience etc.) that support business needs and align to enterprise L&D strategies
• Ensures learning programs are well managed and administered, and the prompt and thorough resolution of broad and complex issues; strategic initiatives and directives are carried out effectively while ensuring compliance with all relevant regulatory standards and principles
• Provides change management leadership for implementation of Enterprise Programs as well as critical business segment learning initiatives. Collects and uses data to assess the effectiveness of initiatives, to enhance their success and to achieve positive, measurable results
• Partners with other HR functions (including talent acquisition, talent management, diversity, total rewards, HR compliance, etc.) to develop and influence L&D programs and processes to support learning objectives
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the bank. Identifies, mitigates and reports on risk issues per enterprise policy/guidelines and ensures appropriate escalation processes are followed
• Benchmark and analysis of emerging trends and market intelligence of best -in-class practices against both competitors and non-competitors. Develops and maintains key industry associations, internal and external relationships, ensuring we continue to leverage best practices
• Participate as an active member of the Talent Management COE as well as a close partner to AMCB Head of Learning Design & Delivery peer. Anticipates future needs, provides insight and/or contributes to the development of long-term strategic initiatives for the overall Learning and Development function

Education & Experience:

• 4 year degree required
• In depth knowledge in the area of Learning and Development with 5+ years direct experience in the field required
• Relevant HR certification would be an asset
• Professional experience in HR, communications, marketing or change management would also be an asset
• Experience leading a function in a matrixed organization with multiple lines of business
• Experience advancing the long-term agenda, while executing on short-term plans and initiatives
• Experience in the effective execution of change management strategies and processes in a complex, multi-faceted business
• Performance Consulting skills to assess, diagnose and recommend learning solutions that are effective and relevant to the business
• Able to build relationships and interact effectively with all levels of management. Strong collaboration skills and partnering with business units and throughout the HR community
• Negotiate, influence, and build strong relationships with business leaders, subject matter experts, and HR partners to understand business strategy and evolving learning needs
• Able to translate strategy and business requirements into clear, actionable goals, motivate team performance and achieve results. Proven track record of delivering results and committed to operational and service excellence.
• Strong program management and process management expertise
• Sound judgment, discretion, and unwavering integrity in relation to employee information and talent processes
• Excellent and influential communication, facilitation and presentation skills
• Proven experience in leading and developing a team of professionals. Strong ability to attract, inspire and bring out the best in team members through a demonstrated passion for the business and willingness to recognize and reward the contributions of others

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details