JOB DESCRIPTION:

The Associate Vice President (AVP) Operations will implement operational best practices, support onboarding of new centers, serve as interim administrator and / or regional leadership and oversee other special projects in various geographies within the Central/South Texas Market. The AVP Operations is expected to execute against a pipeline of operational priorities aligned on with the Market President to advance USPI’s operations and strategic priorities. This will include organic growth and physician engagement, partnership management, OR optimization, and cost management initiatives. The AVP Operations will demonstrate a commitment to quality, safety, compliance, and patient experience consistent with USPI’s operating expectations.
As part of the role, the AVP Operations will supply interim leadership and oversee the operations, finance and partnership management of facilities where there is a Regional Vice President vacancy or where a larger complex facility or multiple facilities may need corporate oversight and assistance. The AVP Operations will manage the overall guidance and development of the assigned center(s) and executing initiatives to deliver upon the center(s) performance goals. Lastly, the AVP Operations will help support a seamless transition of leadership of the center(s) to a permanent leader.
When the AVP Operations is not serving in interim leadership roles, they will support integration and onboarding of new facilities into USPI, implementation of special projects and other operational priorities.
This is an exempt status position that often requires work outside of normal business hours, including travel.
Candidate may live in Austin or San Antonio, TX areas

GOVERNANCE, HOME OFFICE INTERFACE MANAGEMENT & QUALITY

• Continuous cadence and touch base with home office compliance and legal resources to ensure your portfolio is being safeguarded.
• Consistent adherence to the escalation policy.
• Support home office functions with prompt submission of requested data.
• Weekly volume projections
• Forward looking forecasting and budgeting processes
• Survey and other data requests
• Support Market Chief Strategy Officers to drive high acuity growth.
• Support Market Chief Financial Officers to ensure operational and cost discipline.
• Support Development team in your region and/or facility(s).

RESPONSIBILITIES AND EXPECTATIONS

The following description of the job responsibilities and performance expectations are intended to reflect the major responsibilities of the job and is not intended to describe the minor duties or other responsibilities as may be assigned from time to time.

LEADERSHIP DEVELOPMENT AND ACCOUNTABILITY MANAGEMENT

• HR and leadership training. Engage with HRDs to reduce turnover and create a culture that attracts and retains talent.
• P&L, BS and AR Management training (how admins should think about, interpret and ultimately act on their financials).
• Talent assessment and identification so that Admins/BOM’s/DON’s are training their replacements.
• Always adhere to escalation policy and ensure continuous education on the policy.
• Create a culture of accountability with clear KPI’s that facility leadership will be measured against.