Lieu de travail:
Royal Mount Montreal
Adresse du lieu de travail:
1115 - 5050 Ch De La Côte-De-Liesse MOUNT ROYAL, Quebec H4P 0C9 Canada
Tire du poste:
Associé aux ventes - Saisonier / Seasonal Retail Associate (Royalmount)
Canada Goose n’est comme aucune autre entreprise. Nous avons bâti quelque chose de grand, quelque chose de spécial — une marque emblématique de style de vie avec une histoire authentique et inspirante. Au cœur de cette histoire se trouve notre promesse : inspirer et permettre à chacun de s’épanouir dans le monde extérieur. Vivre à ciel ouvert.
Chez Canada Goose, vous faites partie d’un mouvement plus grand que vous. Un mouvement qui cherche à puiser dans le pouvoir réparateur de la nature et qui est animé par une mission : garder la planète froide et les gens au chaud. Nous affrontons toutes les conditions, prêtons attention à chaque détail et construisons une communauté qui croit en une vie audacieuse et solidaire, autour de personnes qui changent les règles du jeu.
Ici, les opportunités sont partout — pour essayer quelque chose de nouveau, pour apprendre, pour accomplir un travail significatif et porteur de sens et elles sont à votre portée.
Aperçu du poste:
We’re on the lookout for enthusiastic Seasonal Retail Associates to join our team for the holiday season (September - February)! Bring your passion for customer service and experience the warmth of Canadian hospitality with us.

SUMMARY OF POSITION

The part-time Seasonal Retail Associate is responsible for supporting the store in delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, helping bring the guest journey to life. You consistently operate at the highest level, always demonstrating a passion for the customer. Ultimately, you collaborate with your team to ensure a seamless customer journey and are a steward of Canada Goose’s values and culture.

LET’S TALK ABOUT YOU:

• Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch retail environment.
• Prior work experience with luxury or premium brands in high volume locations
• Must have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.
• Self-motivated and able to work independently while demonstrating strong time management, organization, and multi-tasking skills, with the awareness of seeking guidance when needed.
• Good understanding of store operations, including efficient shipment processing skills.
• Excellent communication and interpersonal skills with high attention to detail and adaptability.
• Basic computer skills in Microsoft Office, specifically Word and Excel.
• Strong English and French language skills are required, as this role involves regular communication with international customers and our head office.
• Cantonese and/or Mandarin language skills are considered an asset for international clients.
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  Nous sommes à la recherche d’associés saisonniers au détail enthousiastes pour se joindre à notre équipe pendant la période des Fêtes (de juillet à février) ! Apportez votre passion pour le service à la clientèle et faites l’expérience de la chaleur de l’hospitalité canadienne avec nous.

• Achieve or exceed personal sales and key performance targets that contribute to driving your store’s results.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
• Assist in driving key performance indicators (KPIs) and selling metrics—such as conversion, average dollar per transaction, average unit retail, and units per transaction through the introduction of new, underperforming, and strategic product categories to customers.
• Support the overall store upkeep by maintaining physical standards and cleanliness, organizing the stockroom, efficiently processing inbound and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a seamless customer experience.
• Advise customers on product recommendations through expert product knowledge and cross-department partnership
• Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards while following all other standard operating procedures with excellence.
• Actively seek feedback to improve performance and cultivate personal and professional growth.