ASST MANAGER - FOOD HALL at Hard Rock International (USA), Inc.

Mettler, California, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Interpersonal Skills, Communication Skills, Organizational Skills, Confidentiality, Flexibility, Teamwork, Analytical Skills

Industry

Gambling Facilities and Casinos

Description

Overview Responsibilities Unger the direction of the Food Hall Manager. the Food Hall Assistant Manager is responsible for asset management of the entire restuarant and to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market. PRIMARY RESPONSIBILITIES Accomplish F&B objectives by contributing to strategic planning processes with the Food Hall Manager. Work with the Food Hall Manager to develop and implement project plans and priorities that support the current and future direction of Hard Rock. Create expectations, lead people, manage processes and hold people accountable for the agreed upon activities and timetables to ensure guests receive amplified service. Develop, implement and evaluate training and performance management program. Train, supervise, coach, and counsel staff. Participate in the induction of new staff members to Hard Rock culture. Conduct meetings with staff to communicate incentive programs, implement new products and procedures, and discuss areas of opportunities, special events, etc. Respond and seek resolutions to all guest concerns: live, by phone and email. Work with Shipping and Receiving to manage inventory and the flow of goods. Conduct regular inventories, manage controls and ensure achievement of food & beverage cost margins established in budget. Maintain information on menus, prices, food and drink recipes, etc. Ensure accuracy and completion of all required reporting. Review and develop Guest history records to enhance personalized service for repeat Guests. Ensure control of all hard keys and electronic keys required to operate the department. Monitor cash handling, credit card totals and deposit slips to ensure accuracy of collections. Inspect product levels and storage areas to determine if enough supply is on hand. Work with other departments to accomplish tasks, as needed. Perform duties in accordance with company standards, policies and guidelines, and in compliance with all required legislation, and ensure all is followed by team members. Perform additional duties as requested by the Food Hall Manager. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications Any combination of education, training or experience equivalent to a Bachelor’s Degree. Minimum 2 years managing food & beverage and hospitality industry experience required. Deep understanding of Guest services. Computer skills (Microsoft office). SKILLS Strong leadership and interpersonal skills Excellent interpersonal, oral and written communication skills. Meticulous, organized and accurate Extreme confidentiality. Familiarity with a variety of computer systems and applications. Be flexible to work varying shifts and time schedules as needed. Communicate effectively with all levels of employees and guests. Manage multiple details and tasks concurrently in a changing environment. Able to work effectively in a team environment. Analyze and think about how possible solutions impact on the entire operation. PHYSICAL DEMANDS Ability to stand and sit for extended periods of time. Ability to walk distances. Ability to lift 30 to 40 lbs. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public. Additional Details Closing: Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL and strive to foster an inclusive workplace culture for every team member. Hard Rock Tejon welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Responsibilities

The Food Hall Assistant Manager is responsible for asset management of the restaurant and maximizing business potential. This includes training staff, managing inventory, and ensuring guest satisfaction.