At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

Responsible for servicing assumptions and subordinations for eligible customers, ensuring loan-servicing requirements are met as specified by the investor. Assures compliance with bank, regulatory and investor guidelines, and customer service standards. Communicates with customers, internal staff, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

BASIC QUALIFICATIONS

• High school diploma or equivalent
• Typically, three or more years of job-related experience

PREFERRED SKILLS/EXPERIENCE

• Thorough knowledge of assumptions processing and closing policies and procedures, documents, underwriting requirements, governmental and agency requirements, terminology and automated processing systems
• Thorough knowledge of credit policies and loan approval processes
• Ability to collect and organize information
• Effective verbal and written communication skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Ability to work effectively in a fast paced, high production environment
• Good organization skills
• Mortgage experience with knowledge of the mortgage processes
• Experience working with Mortgage Assumptions a plus
• Strong collaboration skills, with the ability to communicate errors and changes to help the team
• Strong attention to detail with a high level of accuracy
  If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la