JOB DESCRIPTION & SUMMARY

• Manage the reception of the Academy (ensure the reception is manned at all times)
• Answer all reception phone calls, assist walk ins
• Manage same day room booking requests
• Catering for room bookings and in-house corporate catering including providing reconciliations for catering to Finance
• Prepare attendance sheets for all inhouse, corporate and professional training
• Assists in preparation, distribution and summary of attendance reports, feedback forms, certificates
• Summarizing course evaluation/feedback
• Arranging logistics for the trainer/training programme (e.g. booking flights and hotel, co-hosting client training, etc.)
• Handle all printing requests - printing and formatting course materials in addition to supervising materials binding
• Office stationery, supplies, equipment and groceries inventory management
• Oversee premises maintenance
• Good knowledge of training services preferred
• Preparation of monthly operations reporting pack.
• Support with client feedback and SME utilization.
  Education (if blank, degree and/or field of study not specified)
  Degrees/Field of Study required:
  Degrees/Field of Study preferred:
  Certifications (if blank, certifications not specified)

OPTIONAL SKILLS

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Change Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Digital Development, Document Scanning {+ 45 more}
Desired Languages (If blank, desired languages not specified)

TRAVEL REQUIREMENTS

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Please refer the Job description for details