Assurance Reporting Analyst at VicRoads

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analytics, Business Intelligence, Stakeholder Engagement, Excel, Power BI, Tableau, SQL, Data Governance, Data Quality, Reporting Best Practices, Dashboard Development, Performance Reporting, Cross-Functional Collaboration, Forecasting, Financial Modelling, IT Service Management

Industry

Ground Passenger Transportation

Description

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow. VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving. VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf. We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety. Annual Salary Range: Commensurate with Experience Employment Type: Ongoing - Full-Time Usual Work Location: QV 180 Lonsdale Street CBD/ Work from home Are you passionate about creating products and experiences that not only meet user needs but also captivate their hearts and minds? Are you excited about the challenge of balancing customer desirability with business viability, technology feasibility and broader business strategy to deliver exceptional experiences? If so, we have an incredible opportunity for you! We are seeking a talented and driven individual to join our dynamic Technology Operations team. As a team member, you will play a pivotal role in working with our business and helping to support and provide engineering services to the digital platform. You will work alongside a group of passionate professionals who are dedicated to delivering innovative solutions that exceed customer expectations. Your team is part of the Technology division, a team that are truly collaborative and passionate, and work closely together to deliver outcomes that positively transform the way our customers use our services. About the Opportunity The Assurance Reporting Analyst plays a key role in enabling data-driven decision-making across the Service Assurance and Workplace functions. Reporting to the Head of Service Assurance and Workplace, this role is responsible for delivering high-quality operational reporting, strategic dashboards, and actionable insights that support performance tracking, continuous improvement, and financial forecasting. Working closely with senior leaders, Technology Finance, and Vendor Management, the Assurance Reporting Analyst develops tools and reporting frameworks that enhance service delivery, drive efficiency, and inform key business decisions. The role also contributes to business continuity planning and asset lifecycle management through strong data governance practices, ensuring VicRoads remains resilient and future-ready. About you You’re a skilled data and reporting professional with a strong background in analytics, business intelligence, and stakeholder engagement. You bring hands-on expertise in tools like Excel, Power BI, Tableau, and SQL, and thrive in environments that value data-driven decision-making, collaboration, and continuous improvement. You’ll thrive in this role if you: Hold a tertiary qualification in Data Analytics, Information Systems, Business, Computer Science, or a related discipline Are highly proficient in Microsoft Excel (advanced), Power BI or Tableau, and SQL for data querying Have a strong understanding of data governance, data quality, and reporting best practices Can confidently develop dashboards and performance reports tailored for senior stakeholders Communicate complex data insights clearly and effectively to both technical and non-technical audiences Enjoy working cross-functionally with teams such as finance, vendor management, and technology leadership Desirable: Hold certifications in analytics or BI tools, such as: Microsoft Certified: Data Analyst Associate (Power BI) Tableau Desktop Specialist Google Data Analytics Certificate Have experience with forecasting and financial modelling tools (desirable) Are familiar with IT service management frameworks like ITIL Understand cloud platforms such as Azure or AWS and their reporting capabilities Have supported business continuity planning or risk management initiatives Understand software and hardware lifecycle management Our culture Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for. What we offer Salary packaging, Fitness Passport & discounts to hundreds of retailers Opportunities for professional and personal development Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave How to apply We encourage applications from people of all genders, backgrounds and communities. If you need any adjustments to our recruitment process or the role itself, please let us know when applying. Please submit your application via the “Apply” button. For a copy of the Position Description please email talentacquisition@vicroads.com.au Unfortunately, applications cannot be accepted via this email. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria. VicRoads has a single and simple purpose - to keep Victorians moving safely and smoothly. As an organisation we believe innovation powers progress - of our people and Victorian communities. Our work matters. Victorians trust us with their safety, with critical moments in their lives and their livelihoods. And it's with innovation, purpose, inclusivity, and collaboration that we make a difference, and that we progress. VicRoads Registration and Licensing Services (RLS) is on a pivotal transformation journey, with a dedicated focus on placing customers at the heart of everything we do. We’re committed to modernising our operations and expanding our service offerings to meet customer needs. At the core of our business, we manage the essential services of vehicle registration and licensing and our goal is to simplify interactions with VicRoads RLS, making our services more accessible and user-friendly. We’re also expanding our custom plate offerings and developing value-added products and services for those using and supporting our road networks. In August 2022 VicRoads embarked on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie to operate and modernise registration and licensing services on its behalf. The joint venture is a 40-year partnership where the Government retains ownership of VicRoads, and continues to control regulation, policy, data, and privacy provisions for VicRoads Registration and Licensing. The Government sets pricing and collects the revenue for essential registration and licensing fees, whilst also maintaining its roads and safety responsibilities. Our organisational values steer our actions, decisions, and behaviours as we progress on our path of transformation - innovating to keep Victorians moving.

Responsibilities

The Assurance Reporting Analyst is responsible for delivering high-quality operational reporting, strategic dashboards, and actionable insights to support performance tracking and continuous improvement. This role involves developing tools and reporting frameworks that enhance service delivery and inform key business decisions.