【AstraZeneca】【CET】CRM Platform Lead, BBU BRM, Sales Capability & Platform, at AstraZeneca

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Management, Project Management, Business Analysis, Stakeholder Management, Veeva CRM, Veeva Vault, Web Application Engineering, Mobile Application Engineering, Communication Skills, Team Player, Diversity and Inclusion, Business Acumen, Customer Focus, Budgetary Control, Activity Planning, Continuous Improvement

Industry

Pharmaceutical Manufacturing

Description

Job Description In line with the business divisions’ objectives, the role holder will • To maximize the business value of AZ/AZKK, act as a global and local Customer Experience & IT initiative by ensuring effective alignment of whole CRM with business requirements and achieving sustainable operations through AZ IT standard operation methodology. • Serve as focal point for the business area for all IT needs, partnering to understand and anticipate strategic, market and/or operational needs, and translate those needs into effective and/or improved processes and/or technical solutions in collaboration with the associated IT department/groups. • CRM Platform Lead will maintain accountability for manage strategic and projects of whole CRM platforms and IT products aligned with AZ/AZKK business strategies technically. Responsibilities include all aspects of portfolio implementation planning, platform and product roadmaps, end to end technical implementation and production support services. This platform is widely used for mainly Sales reps/MSLs/RHP. Requirements 経験 Experience • 10 years+ experience in a similar or related role with a proven track record of delivering results and making the connections between technology and business benefit/value. • Proven experience of IT projects, Deployment, Operation & Maintenance relevant to commercial systems of the global companies. • Deploying business analysis techniques to enable business change, or complex systems operations. • Experience of business demand intake, selection solution, implementing the solution and run the platform with continuous Kaizen. • CRM experience of manage and development • Veeva CRM, Veeva Vault Certified professional with extensive hands-on experience on large implementations • Project management experience with internal IT, business stakeholders and external vendors. • Experience with other cloud-based services 資格 License ・Graduate degree in computer science or related discipline. ・Salesforce Platform Certified; specialized in advanced custom solutions and new capability design. • ITIL certification 能力 Skill-set • Expertise in Web and Mobile Application Engineering • Strong engagement, communication, and stakeholder management skills, including excellent presentation. • Having growth mindset, good team player and appreciate Diversity and inclusion. ・Fundamental knowledge of budgetary control, activity planning/control, and commercial business operations. • Growth mindset, effective team player, appreciation for diversity and inclusion. • Business acumen, Business process management, Customer focus, Stakeholder management • Ability to work well in a team and cross-functional environment, as well as work independently with limited supervision. • Ability to work successfully under pressure in a fast-paced environment and with tight timelines. • Fundamental knowledge of Budgetary Control, Activity Planning/Control, based on their mechanism as well as the knowledge of commercial businesses. 語学 Languages • Native or Business level Japanese • Business level English (meeting facilitation level) Location：Osaka or Tokyo Career Level：E Date Posted 29-9月-2025 Closing Date AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. AstraZeneca is a global, science-led, patient-focused biopharmaceutical company. We focus on discovering, developing and commercialising prescription medicines for some of the world’s most serious diseases. But we are more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. To embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges. There is no better place to make a difference in medicine, patients, and society. An inclusive culture where you will connect different thinking to generate new and valuable opportunities. Where you will find a commitment to lifelong learning, growth and development for all. Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients. Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking. We’re curious about science and the advancement of knowledge. We find creative ways to approach new challenges. We’re driven to make the right choices and be accountable for our actions. As an organisation centred around what makes us human, we put a big focus on people. Across our business, we want colleagues to wake up excited about their day at the office, in the field, or in the lab. Along with our purpose to bring life-changing medicines to people across the globe, we have a promise to you: to help you realise the full breadth of your potential. Here, you’ll do work that has the potential to change your life and improve countless others. And, together with your team, you’ll shape a culture that unites and inspires us every day. This is your life at AstraZeneca.

Responsibilities

The CRM Platform Lead will maximize business value by aligning CRM initiatives with business requirements and ensuring sustainable operations. Responsibilities include managing strategic projects of CRM platforms and IT products, overseeing implementation planning, and providing production support services.