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AT&T tech stack (Urgent required) at Syncreon Consulting

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AT&T Tech Stack, BSSe Stack, Defect Analysis, Triaging, Troubleshooting, Defect Management, Dynatrace, ELK, Anypoint, Monitoring Tools, Ticket Management Systems, Defect Life Cycle, Communication Skills, Presentation Skills, End User Interaction, Application Teams Collaboration

Industry

Truck Transportation

Description

Company Description We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies. Job Description Description: • Experience in AT&T tech stack with preferred BSSe stack experience. • Experienced in defect Analysis, Triaging and Troubleshoot customer focused issues and exceptions. • Strong Defect management skills to drive the resolution of defects during the testing and involved complete defect life cycle. • Work with tools such as Dynatrace, ELK, anypoint and other monitoring tools for capturing event data and package the issues for quicker resolutions. • Ability to work with various ticket management systems such as (but not limited to) iTrack, AOTS, JIRA, Sharepoint. • Strong understanding of defect life cycle and end to end defect management process. • Ability to work with end user and translate user challenges into technical terminology. • Ability to work with multiple application teams for end to end defect resolution. • Prior experience in AT&T is preferred. • Strong communication and presenting skills. BSSe stack & Ex ATT is mandatory. Regards, Mohammed ilyas, PH - 229-264-4024 or Text - 229-469-1455 or You can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

The role involves analyzing and troubleshooting customer-focused issues within the AT&T tech stack. The candidate will manage defects throughout their life cycle and collaborate with various teams for resolution.