Atcom Platform Analyst

at  EasyJet

We’re looking for an Analyst with knowledge and experience of the Atcom Platform to join our technology team at easyJet holidays.
As our Atcom Platform Team Analyst, you’ll provide support, share knowledge, and ensure the Atcom platform is well documented and running smoothly. Working closely with different teams, you’ll understand their needs and make sure Atcom is set up to support them effectively.
In this role, you’ll document and maintain all Atcom processes so they are accessible and up to date, track and update configuration settings, provide training, and support testing when new releases go live. You’ll work with Business Analysts to understand requirements and ensure new developments align with how Atcom operates.
You’ll be involved in projects, assisting teams during hypercare and troubleshooting issues while leading on resolving critical problems when needed, as well as supporting the Live Support team during new development go-lives. You’ll collaborate with business users across different levels, including senior stakeholders, ensuring Atcom continues to support our ambitions as we grow.
This role reports to the Atcom Platform Team Manager.

Please refer the Job description for details