Atlassian Consultant at Modus Create
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

22 Nov, 25

Salary

0.0

Posted On

23 Aug, 25

Experience

9 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Teams, Client Requirements, Collaboration, Integration, Email, Learning, Connections, Travel, Jira, It, Access, Confluence, Agile Methodologies

Industry

Information Technology/IT

Description

JOIN OUR ATLASSIAN TEAM AT MODUS CREATE!

We are looking for a Atlassian Consultant to partner with cross-functional teams and provide strategic consulting and drive impactful solutions.

ABOUT YOU:

Experience: Senior 7+ years, we are seeking an experienced Atlassian Consultant with a client facing, consulting experience in implementing Jira, Confluence, and Agile methodologies. In this role, you will immerse yourself in client environments with hands-on experience with Atlassian tools, including Jira, Confluence, and additional tools within the Atlassian suite (e.g., Bitbucket, Jira Service Management, Jira Cloud). Familiarity with integration and customization of these tools is highly desirable. Your deep understanding of Jira, Confluence, and Agile frameworks will empower you to lead teams of Atlassian experts, ensuring that project outcomes align with client requirements and drive measurable success.

  • JIRA & CONFLUENCE EXPERTISESupport for Atlassian Cloud products (Jira, Jira Service Management, Confluence, Atlassian Marketplace apps, etc.) and understanding of how to configure and optimize Jira and Confluence in support of business processes, drive stabilization efforts, resolve technical issues, and optimize system configurations post-migration.
  • CLIENT-FACING CONSULTING EXPERIENCEStay up-to-date with Atlassian product best practices to transform client configurations.Strong consulting skills, guide clients through process improvement using Atlassian tools, Demonstrated history of working on client projects, managing expectations, and delivering measurable outcomes, stay up-to-date with Atlassian product best practices to transform client configurations.
  • ROVO & ATLASSIAN INTELLIGENCEFamiliarity with emerging AI capabilities in the Atlassian ecosystem and how to apply them to real client use cases.
  • PROCESS-CENTERED THINKINGKnowledge of ITSM, agile, or project management practices, with the ability to advise clients on workflows, not just tool configuration.
  • STRONG COMMUNICATION & FACILITATION SKILLSQuickly learn and understand specific client processes and translate them into actionable requirements.Consult with clients and the team on process improvements related to Agile methodologies, Provide exceptional written and verbal communication, particularly via video, phone, email, and chat.
  • REAL-WORLD DELIVERY EXPERIENCEDemonstrated history of working on client projects, managing expectations, and delivering measurable outcomes.

ABOUT US:

Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world’s largest brands deliver powerful digital experiences.

How To Apply:

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Responsibilities

Experience: Senior 7+ years, we are seeking an experienced Atlassian Consultant with a client facing, consulting experience in implementing Jira, Confluence, and Agile methodologies. In this role, you will immerse yourself in client environments with hands-on experience with Atlassian tools, including Jira, Confluence, and additional tools within the Atlassian suite (e.g., Bitbucket, Jira Service Management, Jira Cloud). Familiarity with integration and customization of these tools is highly desirable. Your deep understanding of Jira, Confluence, and Agile frameworks will empower you to lead teams of Atlassian experts, ensuring that project outcomes align with client requirements and drive measurable success.

  • JIRA & CONFLUENCE EXPERTISESupport for Atlassian Cloud products (Jira, Jira Service Management, Confluence, Atlassian Marketplace apps, etc.) and understanding of how to configure and optimize Jira and Confluence in support of business processes, drive stabilization efforts, resolve technical issues, and optimize system configurations post-migration.
  • CLIENT-FACING CONSULTING EXPERIENCEStay up-to-date with Atlassian product best practices to transform client configurations.Strong consulting skills, guide clients through process improvement using Atlassian tools, Demonstrated history of working on client projects, managing expectations, and delivering measurable outcomes, stay up-to-date with Atlassian product best practices to transform client configurations.
  • ROVO & ATLASSIAN INTELLIGENCEFamiliarity with emerging AI capabilities in the Atlassian ecosystem and how to apply them to real client use cases.
  • PROCESS-CENTERED THINKINGKnowledge of ITSM, agile, or project management practices, with the ability to advise clients on workflows, not just tool configuration.
  • STRONG COMMUNICATION & FACILITATION SKILLSQuickly learn and understand specific client processes and translate them into actionable requirements.Consult with clients and the team on process improvements related to Agile methodologies, Provide exceptional written and verbal communication, particularly via video, phone, email, and chat.
  • REAL-WORLD DELIVERY EXPERIENCEDemonstrated history of working on client projects, managing expectations, and delivering measurable outcomes

At Modus, a fast-growing, remote-first company, you’ll experience various exciting projects! Here’s a taste of what you might do:

  • Giving back: Be an active participant through opportunities such as blog posts, open source contributions, and event speaking.
  • Travel & connections: Meet fantastic people during our remote meet-ups! It’s all about collaboration and fun! Global environment and diversity at its best.
  • Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies.
  • Being a self starter: Autonomy and proactivity are the key to succeed at Modus.
  • Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world’s biggest brands.
  • Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority
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