ATM Implementation Manager at Westpac Group

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Coordination, Operations Management, Service Delivery, Stakeholder Management, Problem Solving, Communication, Relationship Building, Organizational Skills, Decision Making, Implementation Management

Industry

Financial Services

Description

ATM Implementation Manager Excellent Salary + Banking + Lifestyle Benefits Build on your customer service career and join us as a ATM Implementation Manager at Westpac! This is a full-time, Kogarah-based role and the hours are across Monday to Friday and weekends. * Genuine opportunity to begin a long-lasting career * Welcome to a culture that celebrates who you are and what you bring * Don’t just imagine the future, start making it happen As an ATM Implementation Manager, you'll be responsible for coordinating and supporting ATM and Self-Service Device (SSD) installations, replacements, relocations and decommissions across the Westpac Group network. You'll oversee the end-to-end implementation process, ensuring device movements are completed efficiently, key systems are updated accurately, and operational impacts are minimised. Working closely with internal teams and external service providers, you'll manage installation activities, resolve issues in real time and ensure devices are commissioned and operational as quickly as possible. This role requires exceptional organisational skills, sound judgement and the ability to coordinate multiple stakeholders in a fast-paced environment. Flexibility is essential, as implementation activities regularly occur outside standard business hours, including evenings and weekends. What will I be doing? * Coordinate the end-to-end implementation, installation and movement of ATMs and Self-Service Devices (SSDs) across the Westpac Group network, ensuring minimal disruption to customers and branches. * Manage key stakeholder relationships including contractors, vendors, security teams and branch leaders, while providing operational support and resolving issues in real time. * Drive continuous improvement of ATM and SSD deployment processes, maintain critical system updates and reporting, and ensure installations are completed safely, accurately and efficiently. What do I need? * Experience in project coordination, operations, service delivery or implementation-focused roles, with the ability to manage multiple priorities and stakeholders. * Strong communication, relationship-building and problem-solving skills, with the confidence to make decisions and resolve issues under pressure. * High attention to detail, strong organisational skills and a commitment to delivering operational excellence and customer outcomes. * Flexibility to work autonomously and support after-hours and weekend installations as required. Why Westpac? * Join one of Australia's most trusted financial institutions and play a key role in delivering critical self-service banking solutions for our customers. * Access a range of employee benefits including banking discounts, wellbeing initiatives, flexible leave options and career development opportunities. * Be part of a supportive and inclusive culture where your ideas are valued, your growth is encouraged and your contribution makes a real impact. Our Promise to You We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac Group the best place to work in the country. Here are just a few of the ways we’re already doing that: * Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! * A variety of leave options including Culture, Lifestyle and Wellbeing leave. * Tailored learning and development opportunities to help your grow your career within the bank. * Lots of opportunities to ‘give back’ to the community by getting involved in our many volunteering initiatives. Create Your Future Today To get started, simply click on the APPLY or APPLY NOW button. We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.westpac.com.au%2Fabout-westpac%2Fcareers%2Ffaq-contact-us%2F&data=05%7C02%7Cdakotah.bishop%40westpac.com.au%7Cd15ccf34ab1e42eba8b108de7044f492%7C57c64fd466ca49f5ab382e67ef58e724%7C0%7C0%7C639071638622937325%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=CVu4NaILh3E9bnppTkmFikGV3MAwuAh5JuFwMi%2FFj5o%3D&reserved=0], under the ‘Diversity, Sustainability and Flexibility’ section.

Responsibilities

Coordinate the end-to-end installation, replacement, and decommissioning of ATMs and Self-Service Devices across the Westpac network. Manage relationships with vendors and internal stakeholders to ensure minimal operational disruption and efficient device commissioning.