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ATM/ITM Product Manager at Healthy Living
Cartersville, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

0.0

Posted On

10 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Management, Vendor Management, Technical Knowledge, Project Leadership, Lifecycle Management, Strategic Planning, Fleet Management, Operational Efficiency

Industry

Description
Position Summary THE ATM / ITM PRODUCT MANAGER JOB IS  A REMOTE WORK POSITION AND WILL BE RESPONSIBLE FOR TACTICAL OVERSIGHT, PERFORMANCE, AND LIFECYCLE MANAGEMENT OF THE CREDIT UNION’S ATM AND INTERACTIVE TELLER MACHINE (ITM) FLEET. THIS ROLE ENSURES OPTIMAL MEMBER EXPERIENCE, OPERATIONAL EFFICIENCY, SYSTEM RELIABILITY, AND ALIGNMENT WITH ORGANIZATIONAL GROWTH AND MEMBER SERVICE STRATEGIES. THE POSITION COMBINES PRODUCT MANAGEMENT, VENDOR MANAGEMENT, TECHNICAL KNOWHOW AND PROJECT LEADERSHIP SUPPORTING BOTH DAY-TO-DAY OPERATIONS AND LONG-TERM INNOVATION. STRATEGIC IMPACT THIS ROLE SUPPORTS THE CREDIT UNION’S DIGITAL AND BRANCH TRANSFORMATION STRATEGY BY ENHANCING SELF-SERVICE CAPABILITIES AND OPTIMIZING OPERATIONAL EFFICIENCY FOR THE ATM AND ITM DELIVERY CHANNELS. KEY RESPONSIBILITIES PRODUCT & FLEET MANAGEMENT Serve as the primary Product Manager for the ATM and ITM fleet, owning the overall performance, functionality, and member experience. Develop and maintain a comprehensive inventory of all ATM/ITM assets, including lifecycle status, capabilities, and location performance. Monitor industry trends and emerging technologies to recommend enhancements that improve service delivery and member engagement. Define product roadmap for ATM/ITM enhancements, upgrades, and expansion as defined by Senior Management. See full job description attached
Responsibilities
Responsible for the tactical oversight, performance, and lifecycle management of the credit union's ATM and ITM fleet. The role focuses on enhancing member experience, ensuring system reliability, and aligning self-service capabilities with organizational growth strategies.