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ATM Support - Digital Channels at VAM Systems

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Atm Upgrades, Uat, Deposit Modules, Biometric Features, Authentication Integrations, Online Banking Support, Complaint Resolution, Downtime Coordination, Vendor Coordination, Internal Coordination, Project Support, Atm Operations, Digital Banking Channels, Coordination, Reporting, Analytical Skills

Industry

IT Services and IT Consulting

Description

Job Description Nair Systems is currently looking for ATM Support - Digital Channels for our UAE operations. Job Purpose The ATM Coordinator is responsible for managing and supporting ATM-related operational activities and projects. The role also supports operational dependencies where ATM functions intersect with digital channels. Experience 5+ years’ experience in banking project. Key Responsibilities A. Support for ATM Upgrades & Changes Coordinate ATM installations, upgrades, replacements, and relocations. Participate in UAT for new ATM features or compliance-driven changes. Assist with enhancements such as deposit modules, biometric features, UI changes, or authentication integrations. B. Digital Channels Support Resolve issues where ATM card status or failed ATM transactions impact online banking. Support IB-related complaints (password reset, token issues, card linking). Coordinate ATM & IB-related downtime issues with relevant teams. C. Vendor & Internal Coordination Liaise with ATM vendors, network providers, mall management, and security companies. Collaborate with ITD, COPS, Admin, Retail Banking, and Digital Channels Team. D. Project Support Assist in ATM related projects and system enhancements. 3. Knowledge, Skills & Abilities knowledge of ATM operations and its functions Good understanding of Digital banking channels and dependency areas. Strong coordination, reporting, and analytical skills. Joining time frame: 2 weeks (maximum 1 month)

Responsibilities

The ATM Coordinator manages and supports ATM-related operational activities and projects, focusing on managing ATM upgrades, changes, and system enhancements. This role also involves supporting operational dependencies where ATM functions intersect with digital channels, such as resolving online banking issues related to ATM status or transactions.