Attendant Care Team Lead - Emergency Shelter - Youth at Wyandot Behavioral Health Network

Kansas City, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

24.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Direct Support, Skill-Building, Supervision, Leadership, Coordination Of Care, Mentoring, Trauma-Informed Care, Emotional Regulation, Problem Solving, Crisis Intervention, De-escalation, Conflict Resolution, Time Management, Interpersonal Skills, Cultural Sensitivity, Documentation

Industry

Mental Health Care

Description

Description Monday - Friday - 2:30 pm to 11:00 pm Salary: $24 per hour plus differential Purpose: Provides direct support, skill-building, and supervision of daily activities for youth receiving services within the Emergency Shelter. This role includes leadership responsibilities, coordination of care, mentoring Attendant Care staff, and ensuring high-quality, trauma-informed support is delivered consistently and effectively. The Team Lead works closely with clinicians, case managers, families, and community partners to promote safety, stability, and therapeutic progress for youth. Accountabilities: Client facing: Provide one-on-one and group-based Attendant Care services focused on emotional regulation, problem solving, learning and practicing daily living and social skills. Assist in providing structured and constructive activities that support the client’s treatment. Respond to crisis situations using trauma-informed, culturally responsive, and strengths-based interventions. Ability to model de-escalation, redirection, and supportive behavioral interventions. Assist clients in completing daily living tasks such as preparing meals and performing cleaning duties. Provide transportation and community-based support when appropriate. Monitor clients, while in bedrooms or sleeping, a minimum every 15 minutes and log those observations. Strong understanding of trauma-informed care principles Recognize and demonstrate sensitivity to cultural and ethnic differences. Remain awake and always alert when working with clients and staff. Complete all required documentation thoroughly, on time and according to agency standards. Engage individuals in a positive, constructive, respectful and hopeful manner. Staff Facing: Serve as first-line support for Attendant Care staff, providing guidance, coaching, and modeling of best practices. Effectively manage conflict, interact positively with other staff members and participate in supervision activities, team meetings and all required training courses. Assist with daily coverage planning, and communication of staffing needs to supervisor. Help others succeed by demonstrating exceptional interpersonal skills and the ability to work with persons with severe and persistent mental illness and/or serious emotional disturbance, and the ability to react effectively in a wide variety of human service situations. Effective communication, conflict resolution, and problem-solving skills. Ability to support staff performance with empathy, accountability, and professionalism. Strong organization and time-management abilities. Ability to follow and reinforce safety protocols and crisis response procedures. Requirements Qualifications: High school degree or equivalent. Is 21 years of age or older. Pass a background and security check. Communicate directly and effectively in a cooperative manner. Ability to relate and work in an innovative manner with clients at risk of hospitalization. Relates a positive approach to complex mental health issues. Flexibility in assigned working hours, including evening and/or weekends. Ability to be sensitive to cultural and ethnic differences. Familiarity with mental health theory and practice Must have reliable transportation. Must be able to safely perform the essential job functions, with or without reasonable accommodation. Physical/Environmental/Other: Clearance through the Kansas Child Abuse/Neglect Register, criminal background check, reference verification and all other screening and employment processes. Hold a valid driver’s license and comprehensive vehicle insurance coverage and have reliable transportation. Location/Travel/Work Conditions and Considerations: This position is office & community based at PACES Emergency Shelter with frequent travel into the community. Up to 50% of the time may be spent in the community, including meeting with clients in their home environment and transporting consumers in personal vehicles.

Responsibilities

This role involves providing direct support, skill-building, and supervision of daily activities for youth in an Emergency Shelter, while also taking on leadership duties such as coordinating care and mentoring Attendant Care staff. Key accountabilities include delivering trauma-informed client services, responding to crises, assisting with daily living tasks, and ensuring consistent, high-quality support delivery.