Attendant Room at IHG Career

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

23.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping, Cleaning, Customer service, Attention to detail, Physical stamina, Time management, Safety compliance, Communication, Inventory management, Teamwork, Literacy, Basic math

Industry

Hospitality

Description

Role Purpose As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last-minute work done. Your Day-to-Day * You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests. * Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example. * Keep your supervisor updated on room service progress and alert them to any repairs needed * Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed. * Be organized - keep on top of supplies and amenities and always try to minimize waste. * Reunite items with owners – and log any lost and found property. * Look smart – wear your uniform with pride. * Other ad-hoc duties – unexpected moments when we have to pull together to get a task done. * Monitor and control supplies and amenities and minimize waste within all areas of housekeeping. * Report, turn in, and/or log all lost and found items according to established procedures. * Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. * May regularly assist with deep cleaning projects. * May have turndown duties. * May assist with other duties as assigned. What We Need from You * It’s a physical role and you’ll be on your feet most of the day, so fitness is important. * Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. * You’ll might need to bend and kneel to complete some activities. * Literacy skills - reading, writing and basic math skills. * Flexible attitude to shifts – you may need to work nights, weekends and/or holidays. The hourly rate for this role is $21.30 to $23. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees. We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. At the first of the month following your first day of employment, you will / may be eligible to participate in the Company’s Medical/Dental and Life Insurance programs. You will be eligible to participate in the 401(k) program after six months of employment. A benefits summary has been enclosed for your review. You will receive two (2) weeks’ vacation per year on an accrual basis, which will be maintained until your length of service, along with company guidelines, dictates an increase. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? EVEN Hotels is where hospitality meets wellness. At Even Hotels, wellness is built in. We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest focused and wellness-savvy staff, who are ready to be an advocate of the brand and bring a personal touch. Energetic and friendly? You'll thrive at EVEN.

Responsibilities

The Room Attendant is responsible for maintaining the cleanliness and presentation of guest rooms to ensure a welcoming environment. They also assist guests with requests, manage supplies, and report any maintenance issues to the supervisor.