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Audi New London Service Advisor at Hoffman Auto Group

New London, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

18.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Problem solving, Documentation, Technical aptitude, Customer satisfaction, Time management

Industry

Retail Motor Vehicles

Description

Job DetailsJob Location: New London , CT 06320Salary Range: $18.00 - $18.00 Base+Commission/monthRole Purpose Handle customers throughout the entire service experience with their satisfaction as the number one priority Leadership This position does not lead others Core Accountabilities Remain at or above manufacturer CSI standard. Meet all production metrics as prescribed by Management. Process all documentation to state and/or manufacturer standard. Complete all required training for Certification as prescribed by Management. QualificationsCompetencies and Qualifications High School Diploma 1-2 years’ experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Responsibilities

The service advisor is responsible for managing the customer service experience and ensuring high levels of satisfaction. They must also meet production metrics and maintain compliance with manufacturer standards.