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Audience Development Specialist at OPEN LOOK BUSINESS SOLUTIONS

Cebu City, Central Visayas, Philippines -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

15000.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Telemarketing, Outbound Calling, CRM Tools, Call Center Software, Data Verification, Lead Generation, Cold Calling

Industry

Book and Periodical Publishing

Description

Position Overview: It is the responsibility of the Audience Development Specialist to complete calls daily to achieve customer objectives. By adhering to the necessary call flow and requirements, specialists will complete customer verification, and surveys, and submit or transfer all qualified customers. Duties and Responsibilities: -Data verification account, no hard selling required. -Call Existing and New Subscribers to verify the data on record to continue sending the complimentary magazine. -Work directly with customers via telephone magazine. -Opportunity to work within multiple industries Cold Calling for Lead Generation. -Maintain or update customer records by updating account information for qualified customers within the database. -Meet established weekly productivity goals, sales, lead conversion efficiency, records accuracy. Qualifications: -At least 6 months to 1 year of experience in customer service, telemarketing, or a similar role (BPO experience is a plus but not required) -Comfortable handling outbound calls and speaking with clients or customers. -Basic computer literacy and familiarity with CRM tools or call center software. -Willingness to learn and take direction. -Maintain and ensure availability during working hours. (Mon-Fri 10:00 PM - 7:00 AM PH Time) -Maintain complete attendance during working days. Benefits: Permanent WFH set-up 20% Night Premium HMO Coverage Statutory Employee Benefits Leave Accrual Benefits Salary Offer: Php15,000/month

Responsibilities

The specialist is responsible for making daily outbound calls to verify customer data and conduct surveys for magazine subscribers. They must maintain accurate customer records in the database and meet weekly productivity and lead conversion goals.