Audio/Video Platform Engineer (MTR) @ Phoenix, AZ - onsite at Ajna Infotech

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Audio/Video Collaboration, Platform Engineering, Microsoft Teams, Windows OS, PowerShell, Python, Azure Active Directory, Intune, Networking Fundamentals, Information Security, CQD Analysis, Automation, System Integration, Troubleshooting, Compliance, Security Best Practices

Industry

IT Services and IT Consulting

Description

Company Description Siri InfoSolutions, Inc. is a private equity consortium firm providing IT staffing services to Fortune 500 clients across the US. We believe that it’s an exceptional company - a company of people proud of the work they do and the solutions they provide. By understanding what drives our specialty industries, becoming involved in our communities on a professional and personal basis, following a disciplined process of identifying quality candidates, partnering with employers to understand their core business and their employment requirements, and delivering exceptional service, we achieve great results for all concerned. Job Description Job Title: MTR Engineer Phys Location: Phoenix, AZ Must Have Technical/Functional Skills We are seeking an Audio/Video Platform Engineer to design, implement, and continuously improve our enterprise collaboration ecosystem. This role focuses on engineering, automation, and platform enablement rather than day-to-day operations. You’ll be responsible for building and securing a new A/V platform environment—potentially a SaaS, hybrid, or on-premise proxy-based solution—and ensuring its seamless integration into a large enterprise ecosystem. The ideal candidate has strong technical depth in Windows, Azure, and Microsoft 365, with an ability to partner effectively across InfoSec, Networking, and Infrastructure teams. - 5+ years of experience in enterprise-scale platform engineering, systems administration, or collaboration services. - Proven experience deploying and supporting Microsoft Teams and associated A/V collaboration infrastructure. - Deep understanding of Windows OS architecture, performance tuning, and enterprise management. - Proficiency in PowerShell and Python for automation and system integration. - Strong working knowledge of Azure Active Directory, Intune, and Conditional Access. - Experience with networking fundamentals, including firewalls, DNS, proxies, QoS, and certificate management. - Familiarity with information security frameworks (e.g., ISO 27001, NIST) and how they apply to system and application hardening. - Experience analyzing and interpreting Microsoft Teams CQD and call analytics data. - Excellent communication and documentation abilities. Preferred Qualifications - Experience designing or migrating SaaS or hybrid A/V collaboration environments. - Relevant certifications: - Microsoft Certified: Teams Voice Engineer Expert - Microsoft Certified: Azure Administrator Associate - CompTIA Security+ or equivalent Roles & Responsibilities Platform Engineering & Implementation - Architect, deploy, and maintain enterprise-scale audio/video collaboration platforms (SaaS, hybrid, or on-premises). - Integrate platform services with Azure Active Directory, Conditional Access, Intune, and on-prem identity components. - Collaborate with internal stakeholders to align platform architecture with enterprise security, compliance, and performance standards. Automation & Continuous Improvement - Develop automation scripts and tools using PowerShell and Python to streamline management, configuration, and monitoring. - Build self-healing and automated alerting systems using telemetry from Windows logs, Teams CQD, and platform analytics. - Identify and lead continuous improvement efforts to enhance reliability, scalability, and user experience. Enterprise Collaboration & Integration - Partner with Networking and Firewall teams to ensure proper routing, bandwidth optimization, and secure communication paths for media traffic. - Work with InfoSec teams to ensure systems adhere to corporate cybersecurity policies, endpoint hardening baselines, and least privilege access controls. - Serve as the subject matter expert for Microsoft 365, with emphasis on Teams, CQD, and audio/video troubleshooting. Advanced Troubleshooting & Root Cause Analysi s - Deeply analyze CQD, Teams logs, and Windows event data to diagnose and resolve complex AV and connectivity issues. - Perform end-to-end system analysis across endpoints, network paths, and authentication layers. - Act as Tier 3/Engineering escalation point for advanced troubleshooting scenarios. Security & Compliance Expertise A critical part of this role is ensuring all collaboration systems meet enterprise-grade security and compliance standards. The ideal candidate will: - Understand and apply information security principles across system design, including identity, access, encryption, and data protection. - Work effectively with internal InfoSec teams to design, document, and validate controls related to authentication, conditional access, endpoint security, and vulnerability management. - Ensure secure integration between on-prem proxy servers, SaaS components, and Azure services—leveraging secure tunneling, certificate management, and proper authentication mechanisms. - Participate in risk assessments, threat modeling, and configuration reviews for platform and service changes. - Collaborate with firewall and network teams to define and validate rules, ports, and flows that support A/V connectivity while maintaining zero-trust posture. - Apply security best practices within scripting and automation—such as credential protection, privilege management, and compliance logging. - Maintain awareness of emerging threats, vulnerabilities, and Microsoft 365 security capabilities that could impact collaboration environments Qualifications Bachelors or masters Additional Information All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Audio/Video Platform Engineer will architect, deploy, and maintain enterprise-scale audio/video collaboration platforms while ensuring integration with security and compliance standards. The role also involves developing automation tools and collaborating with various teams to enhance system reliability and user experience.