Audio/Visual Banquet Captain at GEN HOTELS

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Multitasking, Attention to detail, Technical troubleshooting, Audio/visual equipment setup, Inventory management, Teamwork, Time management, Problem solving

Industry

Hospitality

Description

General Hotels Corporation has an immediate opening for an Audio/Visual Banquet Captain to join our hotel team at the Crowne Plaza Indianapolis Airport Hotel! Reporting to the Director of Banquets, the Audio/Visual Banquet Captain supports the Banquet and Sales team in providing an exceptional experience for guests and clients of the hotel. The A/V Banquet Captain is responsible for a variety of tasks, including: * Setting up and taking down equipment, including: Microphones, Monitors, Projectors, Projection Screens, Lighting, and Laptops. * Inspecting and setting up all Audio/Visual Equipment per the Banquet Event Order’s exact specifications. * Working with clients in a professional manner to ensure their Audio and Visual requests are met * Troubleshooting any technical issues that may arise. * Ensuring equipment is properly stored. * Ensuring event preparation is complete and all staff members are at their assigned areas 15 minutes prior to event start time. * Performing Pre-Event meetings with team members, the sales department, and clients * Managing inventory of banquet items and notify Banquet Director when items are low in inventory. The ideal candidate for this position will possess the following skills: * Excellent customer service skills * Strong communication skills in English, both verbal and written * Ability to multitask and prioritize tasks effectively * Attention to detail and accuracy * Ability to work well under pressure * Ability to stand, walk, bend, lift, and perform other movement required to effectively set up and take down A/V equipment. * Ability to move and carry A/V Equipment, including microphones, screens, projectors, monitors, and other heavy banquet equipment. * Ability to work in a team-oriented atmosphere dedicated to providing exceptional hospitality and service to each guest. * Flexibility to work banquet events at a variety of hours including early mornings, evenings, weekends, and holidays, as needed. * Previous A/V equipment set-up experience is required; prior hotel experience is preferred. Benefits include: * Medical, Dental, and Vision Insurance Options * Company Paid Life Insurance * Company Paid Telemedicine * Supplemental Life Insurance * 401(k) with company match * Earned Wage Access (“on-demand pay”) * Hotel Room Discounts * Company Paid Employee Assistance Program * Perks through Benefit Hub * Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Responsibilities

The Audio/Visual Banquet Captain is responsible for setting up, inspecting, and troubleshooting audio/visual equipment for hotel events. They also manage inventory and coordinate with the sales team to ensure all client technical requirements are met.