REQUIREMENTS:

• At least 3 years of live event Audio Visual Management experience required.
• High degree of Customer Service, Hospitality, Management, and Sales skills.
• Detail oriented mentality with strong follow up and follow through skills.
• Excellent communication and organizational skills, and the ability to adapt and function successfully in a high-volume, sometimes stressful environment.
• Ability to work varied and changing schedule (mornings, nights & weekends included).
• Ability to follow and maintain professional grooming and presentation standards as required by hotel partner.
• Have a valid driver’s license, personal vehicle for use and be able to travel.
• Relocation to the Central Virginia general area.

Job Duties:

• Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
• Work closely with Hotel Sales Staff to have a full understanding of clients’ needs, vision and requirements.
• Analyze client RFPs and formally quote client their needs, while ascertaining that requested equipment will be sufficient for event success, all in a timely manner. Recognize opportunities for additions and upgrades, if warranted.
• Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
• Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
• Anticipates equipment challenges and changes in a timely and professional manner.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Ensures that all equipment and services are delivered on time, in good working condition and as specified by client, hotel staff and company policy.
• Works closely with appropriate hotel staff and others to develop relationships and sales leads for upcoming conferences and meetings.
• Coordinates all invoicing activities. Ensures that all billing is properly posted according to the company’s and the hotel’s procedures.
• Attends hotel departmental meetings and pre-conference meetings as required.
• Uses inventory control policies and procedures to maintain complete inventory accountability at all times.
• Keeps current with new technology in the area of audiovisual equipment and services.
• Ensures that the audiovisual office is kept neat, clean and organized. Routinely inspects and tests equipment to insure all is operational and service ready.
• When available, assist Company main office with other events, when needed.

During slower times, research outside meeting and conference opportunities.
Job Types: Full-time, Contract
Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In perso

• Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
• Work closely with Hotel Sales Staff to have a full understanding of clients’ needs, vision and requirements.
• Analyze client RFPs and formally quote client their needs, while ascertaining that requested equipment will be sufficient for event success, all in a timely manner. Recognize opportunities for additions and upgrades, if warranted.
• Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
• Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
• Anticipates equipment challenges and changes in a timely and professional manner.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Ensures that all equipment and services are delivered on time, in good working condition and as specified by client, hotel staff and company policy.
• Works closely with appropriate hotel staff and others to develop relationships and sales leads for upcoming conferences and meetings.
• Coordinates all invoicing activities. Ensures that all billing is properly posted according to the company’s and the hotel’s procedures.
• Attends hotel departmental meetings and pre-conference meetings as required.
• Uses inventory control policies and procedures to maintain complete inventory accountability at all times.
• Keeps current with new technology in the area of audiovisual equipment and services.
• Ensures that the audiovisual office is kept neat, clean and organized. Routinely inspects and tests equipment to insure all is operational and service ready.
• When available, assist Company main office with other events, when needed