CANDIDATE PROFILE

We’re looking for a passionate, practical AV engineer with a proactive attitude and a proven track record of installation and support in live environments. You’ll be confident working in client-facing roles and have a strong focus on delivering first-class solutions and service.

ESSENTIAL SKILLS AND EXPERIENCE

• A minimum of 2-3 years’ experience in AV installation, field engineering, or technical support.
• Solid understanding of AV technologies including projectors, flat panel displays, matrix switchers, PA systems, and structured cabling.
• Ability to read technical drawings and interpret schematics.
• Excellent troubleshooting skills and logical fault diagnosis.
• Strong interpersonal skills and a confident approach to client engagement.
• Comfortable working independently or as part of a small project team.
• Full UK driving licence essential, with willingness to travel and stay overnight where required.
• Desirable Qualifications & Experience
• Electrical or data/network cabling certifications (e.g., C&G, CompTIA Network+).
• IPAF / PASMA / ECS card an advantage.
• Experience working in schools, colleges, or public-sector buildings.
• Working knowledge of ticketing systems, asset management platforms or CRM tools.

THE ROLE

Due to continued growth, a position has arisen for a skilled AV (Audio Visual) Install Engineer to join the team. Based out of their office and covering projects nationwide, you’ll be responsible for the installation, configuration, and maintenance of a wide variety of Audio Visual (AV) systems, ensuring top tier service and high-quality results for clients.
This is a hands-on role with a strong customer-facing element, where your technical knowledge, practical ability, and problem-solving mindset will be key to the success of each installation.

KEY RESPONSIBILITIES

• Install, configure, and test a wide range of AV hardware including interactive displays, large-format projectors, digital signage, control systems, and video conferencing setups.
• Perform pre-installation site surveys to determine feasibility, cabling needs, and positioning of devices.
• Carry out preventative maintenance and respond to technical faults or customer service calls, both on-site and remotely.
• Commission AV systems to a high standard, ensuring functionality, ease of use, and seamless integration.
• Provide client training and handover documentation post-installation.
• Liaise with internal sales, project management, and technical support teams to ensure projects run smoothly from conception to completion.
• Maintain accurate records of installations, service calls, and equipment used.
• Stay informed on the latest AV technologies, market trends, and product developments.
• Adhere to health and safety requirements and company quality standards at all times.