Audio-Visual Technician at Chickasaw Nation Industries, Inc.

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

25.0

Posted On

24 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, IT Troubleshooting, VTC Systems, SIPR Token Utility, General Computing Skills, Scheduling, Media Support, Communication, Coordination, Technical Support, Documentation, Authentication, Certificate Management, Team Collaboration, Problem Solving, Time Management

Industry

Government Relations Services

Description

The AV Technician provides general meeting room and video teleconference (VTC) support for classified and unclassified conference rooms. This position is located 100% onsite in the Peterson SFB. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Must have an active Top Secret which requires U.S. Citizenship. Three (3) years relative experience, higher education, military service, or combination of qualified experience, higher education or military service preferred. Must have strong customer service skills, ability to communicate with leadership, capable of general IT troubleshooting, experience supporting DoD (any service), strong general computing skills. Prefer familiarity with operating VTC systems and an understanding of SIPR token utility, familiarity with SSC Det 5 mission and customers. Prefer candidates with USAF or USSF support experience in any capacity. Experience with scheduling VTC systems or media. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. Creates/reviews and deny, approve, or modify reservations and requests within the online conference room scheduling app. Approves access requests for individual room POC changes. Requests changes to the online conference room scheduling app as the need arises. Responds to and archives emails in the organization mailbox and elevates any issues to Government Lead. Coordinates, schedules, re-schedules, deconflicts and responds to all conference room requests within (1) business day. Secures and maintains positive control of all conference room and TACLANE keys. Unlocks and opens all classified conference rooms 30 minutes prior to the customer’s meeting start time. Starts the A/V or VTC system and configure screen display per customer’s request. Connects the VTC via the dial-in number, if required for the meeting. Returns the room to its original configuration after the last meeting of the day. Secures all SIPR and Crypto devices. Ensures proper system shut down before locking and securing the room. Ensure customers have access to the requested equipment (e.g., microphones, flags, extra tables and chairs, etc.) prior to the scheduled event. Coordinates with SSC Det 5 Government VTC lead, Helpdesk, Base A/V team, Base Tech Control for all IT and VC troubleshooting issues. Provides LRA TA services for SIPRNet Tokens as the SIPR Token Local Registration Authority (LRA) Trusted Agent (TA) Customer Support. Provides users face-to-face authentication, all required documentation before processing and filing, education on their responsibilities as token holders and how to use their tokens, their assigned SIPR tokens, initial logon PIN with directions on how to reset PIN. Provides verified user information to LRA. Updates token enrollment on tracking log. Receives the Certificate Registration Instructions (CRI) from the LRA. Performs certificate retrieval using the CRI. Loads the user’s certificate onto the SIPRNet token (enrolling the token). Resets SIPRNet token PINs. Accepts, retrieves, and maintains positive control of SIPRNet tokens from departing personnel or lost tokens that are turned in. Provides LRA TA services for software certificates. Provides users with identity authentication, required documentation before processing and filing, education on their responsibilities as certificate owners and how to use the certificates, Role-Based Attribute Authority (RBAA) sponsor letter, before processing and filing, List of Authorized Personnel (LOAP) and user acknowledgements, before processing and filing, their assigned certificate. Updates certificate tracking logs. Receives the Certificate Registration Instructions (CRI) from the LRA. Performs certificate retrieval using the CRI. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED) and a minimum of 3 years relative experience, higher education, military service, or combination of qualified experience, higher education or military service preferred. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $21 to $25, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) – (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI). Chickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with multiple subsidiaries that operate as Limited Liability Companies (LLCs) engaged in several lines of business including Civilian, Defense, Filtration, Network Services, and Research, Development, Test and Evaluation. CNI supports a diverse culture that offers innovative approaches and customer-centered services. When you do business with us, you gain efficient and cost-effective solutions that help safeguard the environment, protect and secure key assets, and connect resources to needs. We are proud to support the economic development of the Chickasaw Nation and to contribute to the tribal mission of enhancing the overall quality of life of the Chickasaw people. A portion of our profits is used to support Chickasaw citizens through a multitude of programs and services such as education, health care, nutrition services, housing programs, legal services, elder and child care and community support programs. Successful economic development is an integral part of the Chickasaw Nation’s operations.

Responsibilities

The AV Technician provides support for meeting rooms and video teleconferences, ensuring all equipment is operational and configured as per customer requests. Responsibilities include scheduling, troubleshooting, and maintaining security for classified and unclassified conference rooms.