WHO WE ARE

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
IT Services Audio Visual provides the necessary tools for teaching and learning.

Provides support and assistance to clients (students, faculty and staff) of SFU as well as external customers in audio visual (events), minor hardware and software issues and network connectivity. Provides support in ensuring the timely setup, operation and tear down of classroom and events according to the client’s requests. Ensures quality customer service and professionalism. Responsible for logging, prioritizing and actively resolving incidents as well as client requests for service and proper management and quality control of AV inventory.
Full