JOB SUMMARY:

We are seeking a highly analytical and experienced Dealer Auditor to join our audit team with a specialized focus on Warranty and Sales Incentives. The ideal candidate brings a deep understanding of dealership operations, service and sales policies, and a strong ethical foundation. This role involves extensive travel and requires the ability to adapt to changing environments, analyze complex data, and ensure compliance with internal rules and industry policies.

REQUIRED QUALIFICATIONS:

• 5–7 years of professional experience, ideally in auditing, warranty administration, or dealer operations.
• Prior experience conducting Dealer Sales Incentives and Warranty Audits is strongly preferred.
• Proven experience in dealership environments, including either retail or wholesale operations.
• Familiarity with dealership systems, service processes, and policy manuals.
• Previous experience as a District Sales Manager, Customer Care & Service Process Manager, or After Sales Manager is a strong asset.
• Strong technical knowledge in automotive diagnostics and repair procedures.
• Demonstrated ability to work independently in dynamic and variable environments.
• Proficient in Microsoft Excel and data analysis techniques.
• Certified Internal Auditor (CIA) or Certified Fraud Examiner (CFE) credentials are preferred.
• Licensed automotive mechanic is a plus.

• Conduct audits of dealership warranty and sales incentive claims to ensure compliance with relevant policies and procedures.
• Analyze claim data and documentation for accuracy, completeness, and potential fraud.
• Utilize advanced data analytics tools and Excel functions (e.g., V-lookup, Pivot Tables) to evaluate trends, identify anomalies, and support audit findings.
• Prepare detailed audit reports and communicate findings to dealership personnel and internal stakeholders.
• Collaborate with dealers to explain audit outcomes, answer questions, and resolve disputes professionally and ethically.
• Ensure consistent application of service and sales policies across audited dealerships.
• Operate remote tools and scanning equipment from a Windows-based laptop and perform secure data transfers via the internet.
• Maintain a high level of integrity and professionalism in all dealer and internal interactions.
• Travel up to 32 weeks per year (by air and/or vehicle) to conduct on-site audits at dealerships across designated regions.