JOB OPPORTUNITY: FIELD SERVICE ENGINEER

Locations: Düsseldorf / München / Stuttgart / Berlin / Hamburg / Hannover / Essen / Köln
Our client is a leading global provider of cutting-edge cash management solutions, combining innovative hardware with advanced software to revolutionize cash management systems. They are on a mission to transform the self-service experience for both consumers and employees across industries like retail, transportation, financial services, vending, cash centers.
As they build a BRAND NEW service team, we are looking for a Field Service Engineer to join their dynamic team.

EXPERIENCE & QUALIFICATIONS:

• Proven experience as a Field Service Engineer or in a similar technical role.
• Strong understanding of both mechanical and electrical systems.
• Excellent problem-solving skills with the ability to work independently.
• Strong communication and interpersonal skills to interact effectively with customers.
• Willingness to travel, including overnight stays as needed.
• A valid driver’s license with a clean driving record.

ROLE OVERVIEW:

As a Field Service Engineer, you will be responsible for the maintenance, repair, and installation of equipment at customer locations. You will blend technical expertise with problem-solving skills and provide excellent customer service. Your work will ensure that all systems and equipment function optimally, allowing clients to benefit from our innovative solutions.

KEY RESPONSIBILITIES:

• Perform on-site installations, maintenance, and repairs on equipment to ensure peak performance.
• Conduct routine inspections and preventive maintenance to reduce equipment downtime.
• Troubleshoot and resolve technical issues using analytical skills and specialized tools.
• Provide technical support and guidance to customers for effective use of equipment.
• Maintain detailed records of service reports and work performed.
• Stay informed on industry trends, product developments, and regulatory changes to ensure compliance and safety.
• Build and maintain strong, long-term client relationships through reliability and expertise.