We are looking for a highly motivated and customer-focused retail assistant for our Australia Post/Tatts outlet in Knoxfield.

REQUIREMENTS:

• Excellent Attention to Detail: Display meticulous attention to detail when sorting mail and processing transactions.
• Strong Communication Skills: Communicate effectively with customers and team members, ensuring a positive and helpful experience.
• Ability to Prioritise: Manage time efficiently to handle multiple tasks and meet deadlines.
• Reliability: Demonstrate punctuality and commitment to consistently deliver exceptional service.
• Post Office working experience.
• Retail and lottery (Tattslotto) experience (preferred but not necessary).
• Be flexible to work 6-day rotating roster.
  Job Type: Casual
  Pay: $24.95 – $31.93 per hour
  Expected hours: No less than 20 per week

Work Authorisation:

• Australia (Required)

Work Location: In perso

• Performing customer sales and service transactions
• Ability to work under pressure during busy periods
• Maintaining a cash advance accurately – which includes handling and processing cash, cheques, credit cards and EFTPOS
• Promoting and processing a broad range of financial agency transactions through Australia Post’s technology systems
• Conducting and processing a number of identity services transactions, including WorkSafe applications – establishing an applicant’s identity with a highest levels of accuracy and compliance
• Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
• Accepting mail items for lodgement, and accurately assessing any applicable charges
• Assist with stock management and setting up visual merchandising
• Building rewarding relationships with customers by understanding their needs
• Preparing outward mail for dispatch through – including presentation and the cancelling of stamps
• Assisting with administrative duties such as stocktaking and record maintenance
• Maintaining commitment to Australia Post’s Occupational Health and Safety standards