Authorization and Eligibility Representative at OrthoArizona

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

0.0

Posted On

26 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance Verification, Medical Terminology, Patient Service, Healthcare Administration, Insurance Authorization, Communication Skills, Problem Solving, Practice Management Software, EMR Navigation, Medical Records Maintenance

Industry

Medical Practices

Description

Authorization & Eligibility Representative About OrthoArizona: At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists. Today we are one of Arizona’s largest privately owned and most comprehensive orthopedic practices with more than 75 locally and nationally renowned providers across 30 locations, in addition to 2 ambulatory surgical centers and in house state of the art MRI capabilities. At OrthoArizona we are committed to best-in-class patient care, being a pioneer in research and technology, and most importantly, rewarding and recognizing our employees. As an Authorization & Eligibility Representative with OrthoArizona, you will get to: * Verify insurance coverage for potential new patients, add Ons, and re-verify insurance coverage for existing patients. * Navigate through multiple insurance portals or by phone to obtain necessary insurance benefits. * Reconciles obtained information within the Practice Management System, EMR, and Phreesia to ensure successful claim processing. * Responsible for obtaining all referrals and authorizations for Physical Therapy Patients, as required. * Responsible for acting as a liaison between patients, healthcare providers, and insurance carriers to ensure all proper measures are taken and information is collected. * Enter any authorization numbers and expiration dates into the Practice Management System, EMR, and Phreesia for proper claim processing. * Update pertinent insurance notes in multiple EMR systems for corresponding departments to access. * Maintain medical records in accordance with practice policies and procedures. * **Using state or federally regulated websites may require personal login credentials. Minimum Qualifications: * Excellent customer / patient service. * Knowledge of medical terminology. * Working knowledge of computer programs. * Excellent written and verbal communication skills. * Understand/Perform training on practice management software. * Ability to promote favorable facility image with physicians, patients, insurance companies, and general public. * Ability to communicate effectively on the telephone. * Ability to make decisions and solve problems. * Working knowledge of health insurance plans including reading plan requirements. * Follow all Standard Operating Procedures. * High School diploma or GED. * Minimum of 2 years of experience in healthcare administration or related field. * Strong organizational and communication skills. * Ability to work independently and as part of a team. * Ability to meet metric deadlines and stay within goal expectations with little oversight. * Knowledge of medical terminology and insurance authorization processes. Preferred Qualifications: * Centricity Software and Phreesia Experience Full Time Benefits: * Robust paid time off package including, sick time, holidays, & paid time off! * Medical with multiple different plan options. * Health Savings account + company contributions. * Dental & Vision insurance. * 401(k) * Pet insurance. * ID Theft protection & Legal assistance.

Responsibilities

Verify insurance coverage and obtain necessary authorizations and referrals for orthopedic and podiatry patients. Act as a liaison between patients, providers, and insurance carriers to ensure accurate claim processing within EMR systems.