Authorization Specialist / Call Center- Full time at Cooper University Hospital

Cape May Court House, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

23.41

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Insurance Terminology, Computer Skills, Scheduling, General Office Procedures, Customer Service, Insurance Eligibility Verification, Financial Requirement Explanation, Documentation, Professionalism, Compassion, Organizational Skills, Word, Excel, EMR

Industry

Hospitals and Health Care

Description

About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. #LI-CU1 Experience Required Knowledge of medical insurance terminology, computer skills for scheduling and familiarity of general office procedures and equipment, arranging appointments for care, providing exceptional customer service Verifying insurance eligibility and ensuring that insurance requirements are met prior to delivery of service Explains financial requirements to the patients or responsible parties including the authorization process and deductibles Accurately processes all requests and documents appropriate information within a time-sensitive environment Ability to deal with the public with professionalism and compassion in stressful situations and prevent, calm, or defuse irate callers and patients by working with them to identify concerns and properly directs calls Ability to hear inquiries from patients, physicians, clients or staff, answer phone and speak with patients Education Requirements High School graduate or equivalent Special Requirements Minimum 3 years medical office/authorization/insurance experience, preferred Extensive knowledge of medical/radiology terminology Must be proficient in Word/Excel and EMR, have good organizational skills Salary Min ($) USD $17.83 Salary Max ($) USD $23.41

Responsibilities

The Authorization Specialist is responsible for verifying insurance eligibility and ensuring that insurance requirements are met prior to service delivery. They will also explain financial requirements to patients and process requests accurately in a time-sensitive environment.