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Auto Bodyshop Greeter at All American Ford Auto Group
Hackensack, New Jersey, United States -
Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

27.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Administrative support, Communication, Interpersonal skills, Organizational skills, Multitasking, Data entry, Appointment scheduling, Document management, Problem-solving, Computer skills, Estimating software

Industry

Motor Vehicle Manufacturing

Description
Description Customer Service and Administrative Associate All American Collision is seeking a friendly and organized Customer Service and Administrative Associate to join our team. This role offers an excellent opportunity to be the first point of contact for our customers, ensuring a positive experience while supporting our administrative operations. If you are personable, detail-oriented, and enjoy working in a dynamic environment, we encourage you to apply. Requirements Key Responsibilities: - Greet customers warmly and professionally upon arrival - Provide accurate estimates for collision repair services - Handle incoming phone calls efficiently, addressing customer inquiries and scheduling appointments - Give timely status updates to customers regarding their vehicle repairs - Assist with administrative tasks such as data entry, appointment scheduling, and document management - Support team members in maintaining a smooth workflow and excellent customer service standards Skills and Qualifications: - Previous experience in customer service or administrative roles preferred - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Ability to handle phone calls professionally and courteously - Basic computer skills, including familiarity with scheduling and estimating software - Attention to detail and problem-solving skills - Ability to work well in a team environment and adapt to changing priorities At All American Collision, we value a positive work culture that promotes growth, teamwork, and customer satisfaction. Join us and be part of a dedicated team committed to delivering exceptional service and quality repairs. We offer competitive benefits and opportunities for professional development.
Responsibilities
The associate will serve as the primary point of contact for customers, handling greetings, phone inquiries, and appointment scheduling. They will also provide repair status updates and assist with general administrative tasks like data entry and document management.