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Auto Glass - CSR at Luther Bloomington Hyundai

Plymouth, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Scheduling, Communication skills, Interpersonal skills, Attention to detail, Organizational skills, Computer proficiency, Problem solving, Record keeping

Industry

Motor Vehicle Manufacturing

Description

DESCRIPTION OF THE ROLE: Luther Collision and Glass is currently seeking a highly motivated and customer-focused individual to join our team as an Auto Glass - CSR. As a Customer Service Representative, you will play a vital role in providing exceptional service to our customers and ensuring their satisfaction with our auto glass services. RESPONSIBILITIES: * Assist customers with scheduling appointments for auto glass repair or replacement. * Respond to customer inquiries and provide accurate information about our services. * Collaborate with the auto glass technicians to ensure timely completion of repairs or installations. * Maintain detailed records of customer interactions and transactions. * Resolve customer complaints or issues in a professional and timely manner. REQUIREMENTS: * Prior experience in an auto glass customer service role is preferred. * Excellent communication and interpersonal skills. * Strong attention to detail and organizational abilities. * Ability to work in a fast-paced and dynamic environment. * Proficiency in using computer systems and software. * Valid driver's license. BENEFITS: * Competitive compensation package. * Comprehensive health, dental, and vision insurance. * 401(k) retirement plan with company match. * HSA/Flex Spending. * Pet Insurance. * Employee Discounts * Paid time off and holidays. * Career development and growth opportunities within the company. ABOUT THE COMPANY: Luther Collision and Glass is a reputable and established automotive services company located in Plymouth, Minnesota. We are committed to providing top-quality auto glass repair and replacement services to our customers. With a focus on customer satisfaction and a team-oriented work environment, we strive to exceed expectations and deliver outstanding results. *

Responsibilities

The Customer Service Representative will assist customers with scheduling auto glass repairs and provide accurate information regarding services. They will also collaborate with technicians to ensure timely service completion and maintain detailed customer records.