Auto Service Advisor at All American Ford Auto Group
Hackensack, New Jersey, United States -
Full Time


Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Service Estimating, Appointment Scheduling, Upselling, Record Keeping, CDK Software, Interpersonal Communication, Multitasking

Industry

Motor Vehicle Manufacturing

Description
Description Service Advisor – Commercial and Fleet Department All American Ford Join our dynamic team at All American Ford as a Commercial and Fleet Service Advisor, where your expertise will help us deliver exceptional service to our valued commercial clients. Our busy dealership offers a fast-paced, rewarding environment with a great pay plan and opportunities for growth. If you are passionate about automotive service and customer satisfaction, we want to hear from you. Requirements Key Responsibilities - Greet and assist commercial and fleet customers, providing a professional and welcoming experience - Prepare and review service estimates, ensuring accuracy and transparency - Schedule service appointments efficiently to maximize shop productivity - Communicate effectively with customers regarding service progress and vehicle status - Upsell additional services and maintenance to meet customer needs. - Maintain detailed and accurate service records in the dealership management system Skills and Qualifications - Previous experience as a service advisor, preferably in a commercial or fleet environment - Excellent communication and interpersonal skills - Ability to multitask and work efficiently in a busy shop environment - Customer-focused attitude with a professional demeanor - Proficiency with dealership management software (CDK) At All American Ford, we foster a collaborative and growth-oriented culture, offering very competitive compensation and benefits. Join our team and be part of a dealership committed to excellence and customer satisfaction.
Responsibilities
Greet commercial and fleet customers to provide professional service and manage vehicle service estimates. Coordinate scheduling to maximize shop productivity and maintain accurate records in the dealership management system.
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