EXPERIENCE REQUIREDGENEROUS PAY PLAN + GREAT BENEFITS!IMMEDIATE PTO AWARDED WHEN HIRED!

Our Parks Chevrolet Charlotte dealership has a substantial presence in the North Carolina market and is proud to be to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode.
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success and are hiring now for an experienced, bilingual Service Advisor / Writer. OUR BUSINESS IS BOOMING!!

QUALIFICATIONS/REQUIREMENTS – SERVICE ADVISOR:

• Experience as a Service Advisor / Writer is required

• Bilingual – Spanish/English is required

• Sales experience
• High school diploma or equivalent
• Valid in-state driver’s license
• Professional personal appearance
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

• Schedule appointments with customers
• Meet and greet customers
• Work with customer and technician to identify required maintenance using service history data
• Advise customers on necessary/suggested services, notify customer of any current special promotions and up-sell additional services
• Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
• Estimate cost of mechanical, electric, or other repairs
• Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided
• Determine progress of repair/service orders and inform customer accordingly
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
• Review results of customer satisfaction surveys with service manager
• Establish positive relationships with customers
• Meet the dealership’s standards for repair/order production