Automated Operations Manager at Ericsson
Riyadh, Riyadh, Saudi Arabia -
Full Time


Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telecom, Network Domains, Event Management, Incident Management, Problem Management, NOC Operations, Automation Tools, AI/ML, Workflow Orchestration, ITIL, Stakeholder Management, Communication Skills, Analytical Orientation, KPI Improvement, Change Governance, Operational Transformation

Industry

Telecommunications

Description
Strong understanding of telecom/network domains (e.g. RAN, TX, VAS, PS, Core, OSS). Demonstrated experience leading Event, Incident, and Problem Management functions in large-scale NOC or network operations. Hands-on experience with automation tools, AI/ML for monitoring, and workflow orchestration. Proficiency in ITIL or IT service management frameworks. Excellent stakeholder management, communication, and coordination skills across multi-domain, multi-vendor environments. Analytical orientation with experience in defining, tracking, and improving KPIs. Experience in change governance, audit readiness, operational transformation, and compliance. Proactive mindset, resilience, and ability to operate under pressure. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: Saudi Arabia (SA) || Riyadh Req ID: 774466
Responsibilities
Lead Event, Incident, and Problem Management functions in large-scale network operations. Utilize automation tools and AI/ML for monitoring and workflow orchestration.
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