• Minimum qualifications:3+ years of hands-on experience developing and executing automated test scripts with Java and/or TypeScript (e.g. REST Assured, Selenium WebDriver, Playwright)
• 3+ years of experience in QA in an agile software organization
• Solid understanding of REST APIs, HTTP, JSON and authentication concepts (OAuth/JWT), with hands-on API test automation experience
• Knowledge of professional software engineering practices and best practices for the full software development life cycle
• Experience with GitHub, Jira, and running automated tests in CI/CD pipelines (e.g. Jenkins)
• Preferred qualifications:Experience with SQL databases, scripting languages and cloud technology (AWS)
• Experience with microservices, contract testing, and asynchronous or event-driven systems (e.g. messaging/event streams, gRPC, GraphQL)
• Experience debugging with logs, traces and metrics using observability tools
• Interest in or initial exposure to AI in testing (nondeterministic testing, LLM output evaluation, AI skills and agents)
• What you will do:Work with development and program management teams to define, develop and execute test cases that validate and harden our software and its components.
• Ensure overall software functionality remains intact as new features are implemented.
• Build and maintain automated API, integration and contract tests for backend services, including asynchronous flows, and integrate them into CI/CD pipelines.
• Investigate test failures and production issues in backend components, and help find root causes.
• Contribute to reliability and basic performance testing, and flag risks and quality gaps early.
• Represent the quality aspect with a strong quality mindset.
• Mentor others on best practices for test automation and CI/CD.
• What do we offer?The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1.
• The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup company.
• Keep you in the loop: complete support and transparency from our global and local leaders.
• An A-team: talented and experienced professionals you can grow professionally with, and an open and inclusive community.
• Career development: we will support your professional growth because your goals matter to us.
• Empathy: your well-being is our priority. You will have extra days off in August and extra time off to volunteer to help a cause close to your heart.

Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is

certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our andWhat Happens After You ApplyAfter you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.
• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
• Next, you'll meet the hiring manager and other members of the interview team.
• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.Stay ConnectedStay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.