We have an exciting opportunity at Downer Group for an Automation Lead , a role that blends technical expertise, operations, and leadership. If you are tech-savvy, love challenges and enjoy working in a large-scale, fast-paced environment, then we would love to hear from you!
This is a permanent role with a Hybrid work arrangement. You will be part of collaborative, close-knit team.
Reporting to the IT Platform Manager, you will be responsible for overseeing the business-as-usual (BAU) support and operations of bespoke automation platforms, while also playing a vital role in delivering enhancements and supporting technology-driven projects.
You’ll ensure platform stability, security, and scalability; collaborate with technical and business stakeholders; and lead a small team to deliver timely, high-quality service. This role is critical in governing platform usage, ensuring all solutions are secure, compliant, and scalable while enabling business agility.

• Lead and manage the daily BAU operations of key platforms, including Azure, Kofax, Power Platform and DotNet/SQL based solutions.
• Collaborate with business users, IT teams, and vendors to support platform usage, resolve incidents, and respond to service requests.
• Coordinate the delivery of minor enhancements and updates, ensuring resource utilisation is tracked and deadlines are met.
• Support project delivery by overseeing solution design, integration, testing, and deployment activities.
• Conduct platform risk assessments and implement remediation strategies to ensure reliability and compliance.
• Drive continuous improvement initiatives to increase automation, reduce manual processes, and enhance system performance.
• Perform capacity planning, license forecasting, and health monitoring across platforms.
• Provide mentoring and technical leadership to junior team members and offshore teams.
• Maintain clear and up-to-date documentation on solution design, operations, and lessons learned.