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Automation Lead at EXL Talent Acquisition Team

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dialogflow CX, Google Cloud Platform, REST APIs, Conversational AI, Voice User Interface, Chatbot Development, System Integration, Database Management, Automation, Workflow Design, Google ADK, Playbook Development

Industry

Business Consulting and Services

Description

* Develop and maintain Task and Routine Playbooks for scalable, goal-oriented dialog flows. * Ensure consistency and reusability across workflows for repeatable business outcomes. * Configure and manage Datastores to enable adaptive, session-aware interactions. * Integrate with REST APIs, databases, and third-party services to enrich bot capabilities.

Responsibilities

Lead the design and deployment of conversational agents using Dialogflow CX and Google Cloud Platform to deliver high-quality voice and chat experiences. Configure and manage datastores while integrating with REST APIs and databases to ensure adaptive, session-aware interactions.