Automation Product Specialist at REXEL

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

95000.0

Posted On

17 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Technical Support, Customer Relationship Management, Product Knowledge, Troubleshooting, Training, Communication, Inventory Management, Proposal Writing, Team Collaboration, Problem Solving, Interpersonal Skills, Technical Documentation, Excel, Outlook, Word

Industry

Wholesale

Description

Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description Summary: The Automation Product Specialist is responsible for assisting Outside sales to drive sales of automation products and solutions to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs. What You'll Do: Meet or exceed sales goals of assigned technology offer Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities Establish relationships with sales and customers to better understand sales potential Work with sales to establish joint strategies and activities Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting Create and present technical and commercial training for internal and external customers Describe or demonstrate product to customers Acquire, use, and continuously develop personal technical knowledge Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery Work with prospective customers to move projects through the sales cycle to conclusion Properly prepare for sales calls, customers events, etc. Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems Perform other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications 5+ years of experience Electrical distribution industry or related experience required Valid Driver’s License High School or GED - Required 4 Year / Bachelor's Degree - Preferred Intermediate/advanced computer skills, specifically with Excel/Outlook/Word Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Frequently – 21% to 50% Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51% Weight and Force Demands: Up to 10 pounds - Occasionally – up to 20% Up to 25 pounds - None Up to 50 pounds - None Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20% Exposed to electrical hazards; risk of electrical shock - None Handles or works with potentially dangerous equipment - None Travels to offsite locations - Frequently – 21% to 50% For the state of New York only, the pay range is $75K-$95K, depending upon qualifications, experience and other considerations permitted by law. Disclaimer: “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Responsibilities

The Automation Product Specialist assists Outside sales to drive sales of automation products and solutions to customers. This role involves providing product knowledge, addressing customer inquiries, and building strong relationships to identify customer needs and recommend suitable products.