AUTOMATION SERVICE ENGINEER

Programmable DNA, the software of Life, is finally here! Twist Bioscience is developing a disruptive Synthetic DNA technology that will change the world, enabling widespread health and sustainability. Synthetic biologists will use our products to engineer how organisms produce cures to diseases, everyday chemicals are made using the atmosphere as the carbon source, plants make their own fertilizers, in-vivo diagnostics will alert us when we are sick, and many more applications.
The Engineering group at Twist is a team of diverse backgrounds (engineers, biologists and chemists) who have a huge and direct impact on Twist products. Our team designs and develops several new engineering solutions that are used in development and production and are critical to synthesis of oligos and DNA.
As an Automation Service Engineer, you will own the support of scalable and robust solutions for custom oligo and gene products. These solutions will be an interesting combination of hardware, software and biological systems. The focus will be on liquid handling, mechanical design and data analytics.

• Install, troubleshoot, repair and maintain laboratory automation equipment
• Perform routine preventative maintenance and oversee service calls on instruments.
• Lead vendor management and procurement of new hardware and software.
• Support method development and deployment of robotic liquid handlers and large-scale cross-platform laboratory automation solutions in collaboration with engineers and scientists.
• Support Operations by providing hands-on training, on-call (nights and weekends) assistance and training documentation and maintaining equipment records in computerized maintenance management system
• Follow regulatory and ISO 13485 requirements